Title: Food Runner/Expo

Reports to: General Manager

Job Summary:

At M on High, we are looking for a food runner/expo who can provide friendly and prompt service by delivering accurate dishes to tables in a timely manner, in order to help the servers create a unique and memorable fine dining experience for guests; and to also ensure that the restaurant's service is operating smoothly from back-of-the-house to the front.

The food runner/expo is acting as liaison between kitchen staff and the front of house staff. Some main duties of theirs is to organize and maintain food orders as they come in, assure that the correct food is going out to the corresponding table with item’s served according to proper temperatures and modifications. They maintain food quality by visually inspecting each dish and to make sure that plates are clean and presentable before serving to guests, while communicating of any food items that may be running low with staff. They also assist in bringing food to the front of the restaurant for all to-go orders and deliveries.

Job Duties & Responsibilities:

- Clean and prepare station for service with napkins for hot plates, garnishes, and silverware for service (steak knives, curry spoons, salad forks and spoons).

- Place tickets in order as they come in and anticipates the kitchen's and service staff’s needs.

- Maintain a clean, organize, and safe work area throughout service.

- Keep track of food as it comes to the window with respect to temperatures, modifications, then deliver the food accordingly.

- Garnish plates just before serving to ensure that garnishes are fresh and vibrant when the dishes are delivered to the table.

- Maintain a proper and fine dining experience by promptly delivering food items and fulfilling customers' requests for any additional needs they may have.

- Stay updated and knowledgeable on menu items and ingredients for staff and guests in case of guests’ questions, requests, and for communicating with servers on whether an item is running low or is out.

- Collaborate with other staff members to ensure efficient service and that orders are accurate and complete.

- Prepare to-go orders and packages them properly. (Cold food with cold food or at the bottom of the bag with hot items above).

- Check with bussers and assist if help is needed somewhere.

- Perform opening and closing duties and basic cleaning tasks as needed and directed by supervisor.

Job Qualifications:

- Minimum of 1 year of restaurant and/or hospitality experience.

- Previous food running experience is strongly preferred.

- Able to work in a team-oriented environment and in fast-paced manner while maintaining safety standards.

- Must be detailed oriented and organized.

- Able to multi-task in a stressed inducted environment and know when to pivot.

- Excellent organization and problem-solving skills.

- Strong verbal skills are a must.

- Good memorization skills for knowing the menu and ingredients.

- Knowledge of principles for dealing directly with the public.

- Must have a valid California Food Handlers Certificate.

- Must have a flexible schedule which includes (some possible) morning, evening, and holiday availability.

- Physical demands of the job include but are not limited to:

o Standing and walking during entire shift.

o Reaching, bending, lifting (up to 25 lbs. on a regular basis), and comfortably carrying multiple hot plates at a time.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 15 – 24 per week

Physical Setting:

• Upscale casual restaurant

Shift:

• Evening shift
• Morning shift

Ability to Commute:

• Moorpark, CA 93021 (Required)

Ability to Relocate:

• Moorpark, CA 93021: Relocate before starting work (Required)

Work Location: In person