Requirements

• Exposure to technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
• Experience with system administration and monitoring for various application platforms particularly SaaS delivery models.
• Ability to perform root-cause analysis and work with other administrators or integration developers to drive resolution.
• Knowledge of JavaScript, CORBA, PPTP, and groupware products.
• Experience with all phases of testing including unit, system, integration, parallel and user acceptance.
• Experienced with LAN/WAN/VPN and remote network technologies and protocols (such as, but not limited to, TCP/IP, HTTP, FTP, Ethernet, token ring, ARCNET, HTML CGI, ATM, CDPD) routers, hubs, and servers.
• Demonstrated ability to learn about technologies quickly.
• Excellent customer service attitude.
• Demonstrated written and verbal communication and interpersonal skills.
• Experience in DevOps within an Agile environment.
• Demonstrated ability to work across multiple operational delivery partners and ensure quality and compliance to enable a business solution.
• Demonstrated experience in working in a 24 X 7 operational environment and business solution.
• Experience in designing and implementing financial based applications.

Preferred Qualifications

Experience with Software as a Service cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.

Experience in generation of operational materials, including but not limited to operational procedures, operational processes, third party operational oversight, support ticket / ticketing processes, data flow diagrams, sequence diagrams, and network and security diagrams.

Experience in transforming operational team from traditional / legacy environment to agile DevOps approach.

Minimum Entrance Requirements

• Bachelor's degree in computer science, system analysis or a related study, or equivalent experience.
• Minimum of three years of implementation experience in one or more of the following disciplines: data integration across platforms, application development, application programming interfaces (APIs), database management and administration, systems administration, and operations.
• Minimum of three years of experience in an operations leadership or architecture role.