The IT SOC Engineer reports to the IT Security Manager and assists in monitoring and maintaining network security systems and architecture for the company; ensures systems are optimally up-to-date per department requirements; helps document security requirements, procedures, and protocols to ensure users have correct resources; solves day-to-day incidents/requests submitted by customers.
The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include:

• Appreciating the uniqueness of each individual
• Communicating openly and with integrity
• Embracing opportunities
• Doing the right thing at the right time for the right reasons

Duties And Responsibilities

• Assists in the administration of industry-leading security tools; performs system management and rules development.
• May assist in conducting security vulnerability assessments including, but not limited to, vulnerability scanning, compliance auditing, impact analysis, and risk assessments.
• Reviews security log flow from various security devices and appliances to the SIEM (Security Information and Event Management) system.
• Monitors security events to analyze and mitigate incidents before they evolve.
• May assist in engaging in the incident response lifecycle to mitigate, circumvent, and prevent attacker objectives; includes validation and authorship of use cases and functions leveraging event data, SIEM log analysis, and network data analysis tools.
• Checks and monitors alarms and audit logs to identify and remediate potential security threats; escalates more complex issues to other team members.
• Assists in the preparation of weekly & monthly reports for distribution, review and potential follow-up actions as assigned.
• Analyzes and remediates associate-reported suspicious email; escalates more complex issues to other team members.
• Assists in testing new policies per company requirements.
• Monitors Sender Policy Framework (SPF), Domain Keys Identified Mail (DKIM) and Domain-based Message Authentication, Reporting and Conformance (DMARC) Records.
• Learns and adapts to the latest network and security technologies, contributing to the continuous process improvement cycle, new efficiencies and automation improvements for the team.
• May assist in content development for playbooks to assist in increasing incident response accuracy & efficiency.
• Initiates, responds and resolves cybersecurity cases.
• Suggests security alert notifications for distribution via Internal Communications.
• Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field required, or an equivalent combination of experience, education and certifications/licenses required
• One (1) to three (3) years of job-relevant work experience within the IT security industry required

Preferred Qualifications

• Professional level experience in one (1) or more of the following preferred:
• Security Information and Event Management (SIEM)
• Content filters, or email protection systems
• Firewalls
• Vulnerability and compliance scanners
• Network traffic flow devices
• Systems knowledge of Windows
• Systems knowledge of virtual machine platforms

Knowledge, Skills, And Abilities

• Knowledge of IT security management processes including one or more of the following: risk management, security planning, IT security control implementation, testing, and logical access controls
• Knowledge in troubleshooting Microsoft Outlook issues, internet fundamentals, network routing, email delivery, and security
• Knowledge of DNS fundamentals concerning Active Directory
• Skill in managing tickets/issues, following-up, and closure processes (including escalating complex issues to other IT team members and/or collaboration with system administrator)
• Skill in analysis and investigation of issues based on tracking information
• Skill in analysis of email headers for investigation and attachment via email for prohibited file types
• Skill and ability to clearly and concisely communicate verbally and in writing with team members and customers
• Skill in applying critical thinking, analysis and problem-solving methods
• Skill in managing projects, organizing, prioritizing, and meeting deadlines
• Skill in working under a general level of supervision or oversight

Physical And Environmental Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• While performing the duties of this job, the employee is regularly required to talk or hear; the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds
• This job operates in a professional office environment; this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

DisclaimerPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.