Sales Assistant/Auction Coordinator

About Machine Tool Bids

Developed and led by an expert team with more than 20 years’ experience in the CNC industry Machine Tool Bids was launched to address the changing needs of manufacturing facilities. We are a full-service CNC machinery dealer with a digital marketplace to connect buyers and sellers of machinery. Our powerful, easy to use online auction platform offers a variety of used CNC machinery and fabrication equipment to meet the changing demands of manufacturers in the world’s foremost manufacturing industries.

About the Position:

We are looking for a highly motivated and detail-oriented Sales Assistant/Auction Coordinator who will provide support to the sales and auction teams in ensuring high customer satisfaction and maintaining accounts and databases. Sales Assistant responsibilities include working closely with our sales team to close qualified leads generated by our marketing team, account and database maintenance, and working with the MTB team to complete each sale. Auction Coordinator responsibilities include working with the auction team to create auction listings, assist with collection of payments, removal, and buyer inquiries.

Our target candidates will have a strong interest in learning a technical field in a dynamic business. Knowledge of manufacturing, machine tools and e-commerce a plus but is not required.

Education and Experience:

• Bachelor’s degree
• Proficiency in Microsoft Office Suite, CRM programs, and e-commerce.
• People skills, including ability to work with customers, as a team, and with vendors.
• Effective communication and cooperation with all departments

Responsibilities:

• Create and maintain machinery listings on all company sites, plus 3^rd party websites as applicable
• Assure web-based machine listings are accurate and well presented
• Accurately enter records into CRM system and maintain client records
• Promptly and professionally route and screen calls and /or take complete messages
• Monitor office operations and track office supply inventory
• Work with Auction Team to gather and input information for auction listings
• Research on machinery including gathering technical specifications from clients or the internet
• Utilizes CRM system to track and record customer info
• Responding to customer requests
• Assist with auction collections and logistics

Key Competencies:

• Self-motivated individual looking to gain experience in a thriving company and industry
• Ability to maximize resources and drive results at a growing company
• Data entry
• Highly organized and detail-oriented with the ability to prioritize in a fast-paced work environment
• Respond to customer requests
• Excellent written and verbal communication skills
• Project planning and time management
• Problem analysis and problem-solving
• Adaptability