WORK SCHEDULE:
Normal business hours of Monday - Friday, 8:00AM to 5:00PM, Overtime as needed to meet deadlines.

PRIMARY RESPONSIBILITY:
Responsible for production of the Firm’s invoicing functions for all states, case types, and identification of supporting documentation; assists with client inquiries for additional documentation along with explanation of fees and costs previously invoiced; and communicates with clients and internal staff as needed to facilitate production of invoicing tasks.

PRIMARY ACCOUNTABILITIES:
1.Review pending invoice production for accuracy and the availability of documentation required by the client for submission. Identify missing documentation and request from appropriate business unit or obtain by established methods.
2.Generate daily invoices for work performed by business units as needed (i.e. Bankruptcy, Foreclosure, Litigation, Eviction, and Deed In Lieu) in accordance with established Firm guidelines and client directives.
3.Submission of invoices through automation or manual data entry in appropriate client middleware systems. Follow up and correction of any automation issues.
4.Maintain case management system steps in a timely fashion.
5.Review and respond daily to client requests regarding invoice disputes and/or adjustments.
6.Research and request appropriate adjustments (void/credit memo/write-off, etc.) as needed.
7.Review for servicing transfers and related tasks to ensure invoice is submitted within client timeframe.
8.Performs additional duties as requested, including, but not limited to, reviewing/researching weekly reports to meet billing deadlines and responding to fees and costs requests from clients.