At Made in TN we celebrate and support local makers and small business because we believe that individuals in our community are talented and we care that we're helping them succeed while sharing the best of Tennessee with our customers.

We value our employees and treat them as we would want to be treated. And we strive for excellence in each customer experience because we know our customers are the reason we get to do what we love every day.

With 4 retail locations and a shipping center, we are looking to add a role to our small team that will help us continue to grow our brand presence in the Nashville area.

We are seeking a full-time Sales and Marketing Specialist for our back office. This person will report to the Owner and be fully trained, but also have the autonomy to bring new ideas to the role that fit the company's overall vision. There is unlimited opportunity for growth as aptitude and desire grows in the role.

This will be a much-needed addition to our current team and the individual will work closely with all other employees to facilitate superior customer service and sales on phone and email, assist with team administrative tasks, assist with some social media content planning and email marketing drafts, as well as other operational efficiencies for our online, corporate, and event business as needed.

The ideal candidate for this role is enthusiastic about small business, works well independently and still understands the value of being a team player, is great with customer service, detail oriented, organized, excellent communicator, friendly, consistent, flexible, and reliable. We're looking for someone with the ability to take initiative and enjoys being creative and wants to learn. Position does not require you to be in the retail stores. It does require you to generally work from our office so that you can easily communicate with our team and be hands-on with our business.

Prefer some limited admin or marketing experience, but not required. We will train you and help you grow with our brand. We have a small, but mighty group, that is positive, hard-working, and flexible with each other to work well as a team and are excited to add a new person to the mix!

Benefits Include: Competitive Salary, PTO, Bonuses, Flexible Scheduling, Store Discounts, and more.

Responsibilities include:

• Some daily tasks will vary and be subject to change, but will be within the scope of sales, marketing, and administrative support to the team
• Develop and maintain systems to stay organized to include electronic and paper filing, email structure and organization, neatness and organization
• Print and handwrite notes as needed for orders; some mailing
• Answer incoming phone calls
• Assist with invoices and answering questions about gifting with Made in TN
• Help design and customize corporate and event gift orders as knowledge of the business expands
• Manage some email correspondence
• Help answer reception area door at studio when guests arrive
• Assist with social media, blog, and email marketing content planning
• Special marketing projects and initiatives as assigned
• Simple website and point of sale updates
• Other tasks as needed to support the warehouse team

Details:

• Full-Time Position Working On-Site in our Nashville Studio near Fairgrounds
• Monday – Friday 10am to 6pm
• 1 week PTO at 6 months
• Unlimited Unpaid Time Off
• Casual Dress Code
• Opportunity to Advance
• Opportunity to Earn Year-End Bonus Pay
• Store Discount

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person