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IONA UNIVERSITY
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Madison Approach
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Product Account Manager; Technical
Madison Approach New Rochelle, NY
$88k-118k (estimate)
Full Time 2 Months Ago
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Madison Approach is Hiring a Product Account Manager; Technical Near New Rochelle, NY

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Job Summary
Reporting to the Vice President of the Distributor Group the Product Account Manager is an in-office position that will play a crucial role in managing the sales and rental process in the Safety Equipment Division. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for providing exceptional customer service.
This position is working full-time, on site in the company distribution center
Monday-Friday 8:30am-5pm
Salary: $70-90K annually
Responsibilities
  • Manage existing and new accounts, assisting customers with product sales and rentals via phone and email and in person visits
    • travel limited to about 1x per month, all travel located in the North East and usually does not require overnight stay.
  • Provide excellent customer service by addressing client inquiries, concerns, and technical support in a timely and professional manner.
  • Assist clients in identifying project requirements by reviewing contract site plans and specifications
  • Communicate to customer technical product details based on project application.
    • Candidate must have a technical aptitude to become proficient in the technical aspects of Product lines.
  • Coordinate with the sales team to identify equipment availability, pricing, and terms for rental or purchase.
  • Prepare and process rental and sales orders accurately and efficiently.
  • Collaborate with the operations team to ensure timely delivery and pickup of equipment to/from clients.
  • Daily coordination in our software systems.
  • Assist in marketing efforts by promoting available products.
  • Stay updated on industry trends, equipment specifications, and pricing to effectively advise clients and make informed recommendations.
  • Participate in sales meetings, training sessions, and industry events as required.
  • Adhere to company policies, procedures, and safety guidelines at all times.
  • Other duties as assigned.
Qualifications
  • Bachelor’s degree.
  • Previous experience in sales, customer service, or rental coordination within the construction and/or transportation industry is highly desirable.
    • Person must be comfortable reviewing schematics/plans/drawings
  • Strong communication skills, both verbal and written, with the ability to interact effectively with clients, colleagues, and vendors.
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with SAP B1 or other ERP a plus.
  • Technical aptitude and/or ability to review contract site plans, technical specifications and product drawings.
  • Detail-oriented with a high level of accuracy in data entry and contract preparation.
  • Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
  • Knowledge of safety/construction/transportation equipment and terminology a plus.
  • Valid driver’s license with a clean driving record

Job Summary

JOB TYPE

Full Time

SALARY

$88k-118k (estimate)

POST DATE

07/30/2024

EXPIRATION DATE

09/29/2024

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