17 Technical Account Manager Jobs in New Rochelle, NY
Madison Approach is Hiring a Technical Account Manager Near New Rochelle, NY
Reporting to the Vice President of the Distributor Group the Product Account Manager is an in-office position that will play a crucial role in managing the sales and rental process in the Construction and Transportation Safety Equipment Division. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for providing exceptional customer service. The ideal candidate will have previous experience in sales, customer service, or rental coordination within the construction, manufacturing and/or transportation industry and be comfortable reviewing schematics/plans/drawings
Responsibilities
- Manage existing and new accounts, assisting customers with product sales and rentals via phone and email and in person visits
- travel limited to about 1x per month, all travel located in the North East and usually does not require overnight stay.
- Provide excellent customer service by addressing client inquiries, concerns, and technical support in a timely and professional manner.
- Assist clients in identifying project requirements by reviewing contract site plans and specifications
- Communicate to customer technical product details based on project application.
- Candidate must have a technical aptitude to become proficient in the technical aspects of Product lines.
- Coordinate with the sales team to identify equipment availability, pricing, and terms for rental or purchase.
- Prepare and process rental and sales orders accurately and efficiently.
- Collaborate with the operations team to ensure timely delivery and pickup of equipment to/from clients.
- Daily coordination in our software systems.
- Assist in marketing efforts by promoting available products.
- Stay updated on industry trends, equipment specifications, and pricing to effectively advise clients and make informed recommendations.
- Participate in sales meetings, training sessions, and industry events as required.
- Adhere to company policies, procedures, and safety guidelines at all times.
- Other duties as assigned.
- Bachelor’s degree.
- Previous experience in sales, customer service, or rental coordination within the construction, manufacturing and/or transportation industry is highly desirable.
- Person must be comfortable reviewing schematics/plans/drawings
- Strong communication skills, both verbal and written, with the ability to interact effectively with clients, colleagues, and vendors.
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with SAP B1 or other ERP a plus.
- Technical aptitude and/or ability to review contract site plans, technical specifications and product drawings.
- Detail-oriented with a high level of accuracy in data entry and contract preparation.
- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
- Knowledge of safety/construction/transportation equipment and terminology a plus.
- Valid driver’s license with a clean driving record
Job Summary
Full Time
$87k-117k (estimate)
07/31/2024
09/30/2024
The job skills required for Technical Account Manager include Customer Service, Communication Skills, Microsoft Office, Time Management, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
02/13/2022: Modesto, CA
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
01/24/2022: Burlington, VT
The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
03/09/2022: Greensboro, NC
They provide reports to product developers and stakeholders product performance and track account metrics.
12/31/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
02/05/2022: Chillicothe, OH
Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
01/21/2022: Mcallen, TX
Proven ability to consult and be consulted on topics requiring product/technical expertise.
12/22/2021: Lubbock, TX
Step 3: View the best colleges and universities for Technical Account Manager.
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