Onsite 3-4 days per week in Downtown Manhattan

• Execute audits with a focus on consumer compliance
• Perform validation work related to certain process enhancements such as issues management, complaint handling, reporting and escalation. Mostly in the consumer space.
• Coverage includes: consumer compliance and compliance management system, issues management, complaint management, monitoring and testing, risk assessments, reporting escalation are some examples. Products include mainly credit cards and deposit accounts.