11 ID Card Specialist (PA II), NAVY ICA; NAS Key West, FL Jobs in Key West, FL
Magellan Health is Hiring an ID Card Specialist (PA II), NAVY ICA; NAS Key West, FL Near Key West, FL
- Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
- Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
- Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.
- Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.
- Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
- Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.
- May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.
- Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.
- Performs “User Maintenance on RAPIDS equipment.
1 years’ experience in a Customer Service environment.
HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.
Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.
Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.
Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.
Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
General Job InformationTitleID Card Specialist (PA II), NAVY ICA; NAS Key West, FL
GradeWDN_ICA_PAII
Work Experience - RequiredCustomer Service
Work Experience - PreferredEducation - RequiredGED, High School
Education - PreferredLicense and Certifications - RequiredLicense And Certifications - PreferredThis is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Job Summary
Full Time
Hardware & Office Equipment
$61k-78k (estimate)
06/01/2024
07/18/2024
magellanhealth.com
MARYLAND HEIGHTS, MO
7,500 - 15,000
1969
REX A CHINN
$3B - $5B
Hardware & Office Equipment
Related Companies
About Magellan Health
Magellan Health is a leader in managing the fastest growing, most complex areas of health, including special populations, complete pharmacy benefits and other specialty areas of healthcare. Magellan supports innovative ways of accessing better health through technology, while remaining focused on the critical personal relationships that are necessary to achieve a healthy, vibrant life. Magellan's customers include health plans and other managed care organizations, employers, labor unions, various military and governmental agencies and third-party administrators. For more information, visit Mag...ellanHealth.com. Twitter: @MagellanHealth YouTube: YouTube.com/MagellanHealth Corporate Website: MagellanHealth.com Magellan Healthcare Website: Magellanhealthcare.com Magellan Rx Website: MagellanRx.com Thought Leadership Content: MagellanHealthResources.com Insights and Opinions: MagellanHealthInsights.com Provider Portal: MagellanProvider.com Employee Assistance Program Portal: MagellanHealth.com/Member Please do not publicly post personal health information or any other information you wish to keep private, or send such information using the Private Message feature. Your privacy cannot be guaranteed on Twitter. If you have a question or concern, please email us at SocialMedia@MagellanHealth.com. If you are experiencing an emergency, please call 911 immediately.
More
Show less
Similar Jobs
Popular Articles
