**Elevate Your Career as a Full or Part-Time Remote Administrative Assistant / Customer Service Manager**Are you ready to grow your career in a role that allows you to develop valuable skills and make a real impact? We’re offering an incredible opportunity for both full-time and part-time positions as a Remote Administrative Assistant / Customer Service Manager.If you have a strong foundation in leadership, a talent for persuasion, and the determination to succeed, we want to meet you! Schedule a meeting today to explore this exciting opportunity.As an integral part of our team, you will:- Participate in monthly virtual meetings, where your insights and contributions will help shape our company’s mission and culture.- Guide customers in achieving their travel goals by working closely with them to create personalized itineraries.- Thrive in a role that values rational, humble, and intuitive professionals with virtual experience and a deep understanding of client needs.**Your Responsibilities Will Include:**- Living out our Core Values and Mission Statement, and embodying our company culture.- Surprising and delighting clients with innovative solutions and personalized service, ensuring no one falls through the cracks.- Responding to client inquiries and requests promptly.- Managing payments and sending payment reminders.- Handling flight changes, seat assignments, and concierge details such as spa, tour, and dinner reservations.- Corresponding with clients about their preferences, arranging surprises, welcome notes, and notifying hotels of preferences before departure.- Preparing client documents and travel tips, advising on what should be printed, and ensuring everything is ready 3 weeks before departure.- Assisting with internal coordination and distributing necessary information.- Setting schedules and managing time effectively.- Managing client profiles and bookings.- Serving as backup travel support or the main point of contact during emergencies, even outside of normal office hours.- Continuously growing in your ability to implement tools that enhance our remote workplace culture.**What We’re Looking For:**- A driven self-starter who is proactive, positive, and trustworthy.- A flexible, creative thinker with strong organizational skills and a results-oriented mindset.- Excellent verbal and written communication skills.- Someone who can work independently with a high degree of autonomy in a remote environment.