JOB TITLE: PROGRAM MANAGER

DEPARTMENT: PROGRAM

STATUS: FULL-TIME -EXEMPT

COMPENSATION: $‎67,433.60 Annually

IMMEDIATE SUPERVISOR: ADMINISTRATOR

GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

SCOPE OF POSITION:

Under the direction of the Administrator, the Program Manager is responsible for the management of the men’s residence facility and beneficiaries. As a team member in the Rehabilitation area, he/she promotes a climate for effective performance and learning through his attitudes, willingness to teach and learn and availability to beneficiaries and staff. Encouragement is given to the individual to continue to seek experience and training which will enhance his ability to work more effectively with beneficiaries. He/she is also responsible for all food support services and plays apart in all intakes. Operational support and WTA back up supervisor is required as well.

MINIMUM REQUIREMENTS:

• High School graduate or equivalent.
• Program graduate with continuing involvement in a program of recovery is desirable, but not required.
• Ability to supervise beneficiaries as revealed by experience, training, and/or interview.
• Valid Driver's License.
• Integrity, resourcefulness, initiative and evidence of self-improvement.
• Demonstrate ability to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Program as stated in the Mission Statement.
• No evidence of existing chemical dependency.
• If chemically dependent, shall be free of and have had at least one year free of any chemical abuse or dependency.

ESSENTIAL JOB DUTIES

FACILITY MANAGEMENT:

1. Ensure proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator.
2. Provide routine supervision of residence desk, canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for deskmen, and appropriate safety requirements for cleaning supplies.
3. Supervise inside or outside workmen for special projects or repairs.
4. Order needed supplies for proper operation of the residence including canteen, janitorial, and office.

BENEFICIARY SUPERVISION:

1. Provide orientation of new beneficiaries to the requirements of the residence and the program.
2. Assigning rooms including private rooms in accordance with set procedures. Conduct random locker checks as required by review standards, but not less than once per month.
3. Monitor, facilitate, supervise beneficiary activities including prescription medications, house meetings and devotions, and adding items to Personal Property Statements.
4. Provide short-term crisis counseling.
5. Provide recreational programming for residents. Participate in all activities at the residence, maintaining open relationships with all of the residents.
6. Supervise and/or administer Breathalyzer testing when requested by Rehabilitation Services staff or when beneficiaries return to the residence.
7. Supervise collection of urine test specimens, ensuring that proper security procedures are adhered to including labeling and transport.
8. Act as a role model for beneficiaries, both as a resident of the ARP and as a man in recovery, in personal dress and in general behavior.
9. When required prepare and submit conference report forms in accordance with current policies.
10. Make security round search evening before retiring.
11. Ensure that fire drills in the residence are held on a regular basis.
12. Maintain good order and discipline without favoritism in accordance with policies. Discharge when appropriate those beneficiaries whose behavior warrants such a consequence.
13. The Program Manager is responsible for helping coordinate special events at the facility in cooperation with the Administrator. These events include holiday events, retreats, alumni dinners, and others as scheduled.
14. The Program Manager is required to drive a Salvation Army passenger van as part of his duties.
15. The Program Manager is required to maintain necessary records and statistics as directed.
16. Maintain duty driver list ensuring availability of drivers for required functions including driving program participants, if applicable, as routinely scheduled.
17. Coordinate vacation time with Administrator to ensure that coverage for all functions is provided.
18. Know ARP Safety Regulations for the residence and ensure that staff and beneficiaries follow these safety requirements.
19. Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program.
20. No overtime is permitted.
21. Perform other duties as assigned by the ARP Administrator.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment.
• Ability to communicate clearly on the telephone.
• Ability to lift up to 50 lbs
• Ability to perform various repetitive motion tasks
• Ability to operate a motor vehicle

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.