Job Title: Social Services Intake Specialist 

FLSA Status: Part-Time - non-exempt, Temporary  
Reports to: Envoy-in-Charge

Schedule: PT, Temporary about 26 hours per week

Closing Date: 7/3/2024

Rate of Pay: $18.77/hour

Benefits: Temporary; Part-Time, Non-Exempt employees are eligible for but not limited to the following:

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick accrual is pro-rated for part time hours)

Duties and Responsibilities:

1. Interview, Assess the Needs of, and Assist Clients in a confidential, friendly, non-discriminatory, and respectful manner in keeping with the mission of The Salvation Army and within social services budget.
2. Supervision of food donations driver and food pantry volunteers.
3. Ensure that all food is safely and properly processed according to Safe Food Handling guidelines.
4. Timely and proper completion of all paperwork and data input for social service client assistance.
5. Work closely with other agencies exchanging information, ideas, and client referrals.
6. Follow and model The Salvation Army Policies and Procedures.
7. Other duties as assigned. This description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this The incumbent may be requested to perform job-related responsibilities as well as any other tasks not stated in this position description.

Qualifications: Education/Work Experience:

1. High School Diploma or GED equivalent required.
2. 2-Years of experience in social service and case management, crisis intervention, working with those in rehabilitation programs, etc. or the equivalent, and be a minimum of 21-years old.
3. Have a valid Wyoming Driver License
4. Knowledge, Skills, and Abilities (required but not all-inclusive):
   1. Able to work independently with little or no supervision yet function as part of a team.
   2. Able to multi-task.
   3. Able to effectively handle stressful situations in a calm, confidant, and professional manner.
   4. Demonstrates crisis intervention and non-physical mediation skills.
   5. Able to effectively communicate in English (Spanish fluency also desired but not required).
   6. Able to learn and be functionally literate with required computer programs and software.

Physical Requirements: Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Statement of Confidentiality

The Social Service Intake Specialist occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Intermountain Division in all job-related matters.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army: The employee agrees that they shall do nothing to undermine its religious mission. The employee agrees and understands that a necessary part of The Army’s religious purposes and work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Employment at will

Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.