You haven't searched anything yet.
Part Time
1 Medical Center Drive
Clerical/Administrative Support
Week-end Shifts
* This position is located at Southern Maine Health Care Emergency Department
* Schedule: Saturday and Sunday, 9am-9pm
*
* May be called upon to provide all customer service functions and must convey a friendly, caring, and professional attitude. Responsible for meeting, greeting, and assessing needs of customers, providing specific information and assistance, and ensuring that customers' needs are met.
* Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: A high school diploma is preferred.
* License/Certifications: N/A
* Experience: One to three years of experience in a health care setting is desirable but not required. This position requires the employee to have experience with or the capability to be trained to a high degree of skill in analytical and complex problem solving. The employee needs an understanding of basic customer service principles, to a level that would be acquired through at least two years of prior customer service experience and six months of on the job training.
* The employee must have the discipline to follow through thoroughly to ensure that customers' concerns and needs are addressed.
* Must have strong customer service skills and the sensitivity and intuition to detect stresses and problems, and to be resourceful and creative in resolving them.
* Must maintain a positive outlook, high energy level, and pleasant demeanor.
* Must be able to maintain poise and calm in dealing with a wide variety of people under stress, and deal effectively and safely with unhappy or difficult customers.
* Must understand and be able to maintain privacy and confidentiality, and be comfortable interacting with a diverse population.
* Ability to learn, remember, and explain the complex layout of Maine Medical Center and the locations of services.
* Ability to work independently (without direct supervision).
* Ability to understand, interpret, and explain institutional policies and procedures.
* Outstanding organizational and communication skills.
* Basic computer skills sufficient to use Microsoft Word and email and internet programs.
Full Time
$37k-47k (estimate)
06/22/2024
07/10/2024
ceomainehealth.org
Scarborough, ME
<25