Operations Analyst

Position Summary

The Operations Analyst will assist in monitoring, analyzing, and improving the operational processes within the company. The ideal candidate will collect and interpret data to help drive decisions, improve efficiency, and support the daily operations of the business. This role is critical to ensuring smooth and efficient operations by identifying areas for improvement and implementing strategic solutions. The operations analyst will help with different areas in the department as needed.

Essential Duties and Responsibilities:

• Maintains and/or develops spreadsheets for production, cylinder maintenance, fuel tax and mileage reporting.
• Data entry into route efficiency reports and production records into excel.
• Identify inefficiencies in workflows and propose solutions to improve operational efficiency and productivity.
• Work closely with different teams (logistics, production, customer service) to understand their needs and develop strategies to support them.
• Schedules vehicle maintenance and assists with vehicle registrations. Tracks maintenance expenses by vehicle.
• Logs and reports on customer complaint calls received.
• sure that operational systems and tools are updated regularly, performing audits to ensure data accuracy.
• Coordinate the design and implementation of internal processes and systems as assigned; providing ideas on what may be needed to streamline activities.
• Ensure all operational procedures comply with company policies, industry standards, and legal requirements.
• Filing, copying and other office tasks.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Proficient knowledge of Microsoft Office, particularly Word, Excel (formulas including if statements, vlookup, etc.), and PowerPoint
• 1-2 years in an operational or data analysis role (internship experience is acceptable).
• Strong quantitative and analytical skills with the ability to analyze data sets and derive actionable insights.
• Strong verbal and written communication skills
• Strong attention to detail and a commitment to accuracy.
• Efficient, organized and resourceful
• Bachelor’s degree in Business, Operations Management, Data Analytics, or a related field (preferred but not required).

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Can read and speak the English language sufficiently to converse with the general public, to respond to inquiries, and to make entries on reports and records.
• While performing the duties of this job, the employee is regularly required to see, speak and hear.
• Frequent sitting and walking, using hands to finger, handle, or feel; reach with hands and arms; may stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May lift up to 20lbs.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid parental leave
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person