Description

 ****Average hourly rate is $28.82 (including wage, incentives, bonuses, overtime, shift differential, etc.)****

****This position has remote capabilities for those that live in or around the Dallas area**** 

Do you like working in an innovative space and in a collaborative environment that fosters great customer service? Do you want the ability to work remotely?

Then Mainstream Nonprofit Solutions has the job for you!

We are looking for a full-time Network Technician who supervises IT Technicians to add to our growing operations. You need at a minimum an associate degree or a certificate from a technical school. You must have 2 - 4 years' experience required in managing enterprise networks, systems and computer hardware. Experience with cloud technologies and a keen eye for automation is a plus. 

A Day in The Life as a Network Technician 

As a Network Technician, you will provide day-to-day guidance for the IT Technicians in the region to deliver quality customer service and meet Service Level Agreements (SLA). You will work with other Network Techs collaboratively to troubleshoot and engineer solutions for issues and increase efficiency and productivity. We value work-life balance and as part of a professional team, you will work in motivating your team and understanding everyone's distinct skill-sets and strengths. Network Technician may be asked to teach skills such as emotion regulation, having healthy relationships, conflict resolution, and healthy communication with other departments.

What We Are Looking For 

We are looking for someone who is strong in Microsoft Server administration, Network troubleshooting, Strong Active Directory and Microsoft Entry skills, and strong supervisory skills. We want someone who can handle the escalated calls from the lower-tier help-desk to help resolve our staff's issues in a timely manner. We believe in continuous growth in knowledge and looking for someone who repeatedly looks for new implementations to existing solutions and provides the company a competitive edge.

Why you should work for Mainstream Nonprofit Solutions 

We offer a wide variety of benefits, including flexible scheduling! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays! We offer a longevity bonus and tuition reimbursement! As a bonus, you get to work with a FANTASTIC team who are all dedicated to the mission and vision by being devoted to the strength of family and to be nationally recognized for excellence in service, education, and advocacy.

If you want to make a difference in a child’s life, join our team today!

TFI is an Equal Opportunity Employer.

To apply, please visit www.tfifamily.org/employment