What are the responsibilities and job description for the Desktop Support Technician position at Maintech, Incorporated?
Job Summary
We are seeking a skilled Desktop Support Technician to provide technical assistance and support to our organization's desktop computers and end-users. The ideal candidate will have a strong background in LAN, computer hardware, computer networking, Linux, Windows, firewall, VPN, and help desk support.
Duties
- Install, configure, and troubleshoot desktop hardware and software
- Provide technical support for desktop computers, printers, and peripherals
- Set up and maintain user accounts and profiles
- Assist with network connectivity issues including LAN and VPN configurations
- Perform routine maintenance on desktop systems
- Respond to help desk tickets in a timely manner
- Collaborate with IT team members to resolve technical issues
Requirements
- Proficiency in analyzing and resolving technical issues
- Knowledge of computer management tools and techniques
- Familiarity with various operating systems including Linux and Windows
- Strong understanding of firewall configurations
- Excellent communication skills and customer service orientation
Job Type: Full-time
Pay: From $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $35
