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Guest Experience Coordinator (Lead Host)
Makeready Columbus, OH
$34k-43k (estimate)
Full Time | IT Outsourcing & Consulting 2 Weeks Ago
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Makeready is Hiring a Guest Experience Coordinator (Lead Host) Near Columbus, OH

Great meals and good stories satisfy. Each independent restaurant concept we create revolves around its own story — our team lends decades of experience to making sure of it, from the cuisine and cocktails to carefully curated interiors. Thoughtful service, provisions with a point of view and endless attention to detail invite every guest to sit back, share a story of their own, and savor the magic of a well-crafted culinary experience.

Coming in Summer 2024, Chouette will bring the taste of French cuisine to Columbus. 

We are looking for someone who is a flawless professional in any situation… someone who understands that a smile can make any situation better… someone who knows what a guest needs before they can think to ask. A true problem solver. A true expert in guest experience. 

Requested Tasks

  • Work with the Front of House teams to organize, manage and maintain the reservation system, guest needs and shift needs 
  • Approachable and professional demeanor with guests & team alike - acting as liaise between guests and leadership
  • Ability to be patient and understanding while handling issues that arise during service, such as seating conflicts, guest complaints, and team member inquiries, with diplomacy and efficiency
  • Thorough knowledge of menu and beverage offerings and supporting knowledge of brand vision and standards of quality
  • Maintain a professional appearance and demeanor, setting the example for other team members, and contributing to overall ambiance & presentation of the restaurant
  • Lead and train the host team, ensuring efficient and effective operations
  • Organize and oversee reservations to optimize seating opportunities and guest flow
  • Act as the liaison for special events, coordinating with guests and restaurant Leaders to ensure seamless execution

Requested Capabilities

  • Detail-oriented
  • Elegant demeanor 
  • Naturally hospitable 
  • Guest obsessed 
  • Grace and gravitas 

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. Chouette is proud to have partnered with Downtown C-Pass to provide Team Members with free, unlimited access to COTA for work or play.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. 

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$34k-43k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

08/27/2024

WEBSITE

makereadyexperience.com

HEADQUARTERS

DALLAS, TX

SIZE

25 - 50

FOUNDED

2016

CEO

CHRISTINE MAGRANN

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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About Makeready

Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms. At its core, hospitality is about sharing. It is the act of opening ones doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guests stay. Through careful preparation we lay the groundwork for a guests experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel we...lcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around usstarting with the person in front of us. More
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The following is the career advancement route for Guest Experience Coordinator (Lead Host) positions, which can be used as a reference in future career path planning. As a Guest Experience Coordinator (Lead Host), it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Coordinator (Lead Host). You can explore the career advancement for a Guest Experience Coordinator (Lead Host) below and select your interested title to get hiring information.

Chipotle Mexican Grill
Full Time
$67k-94k (estimate)
3 Weeks Ago