Location

Corporate area

Type of contract

Contact

Your responsibilities

• Create and foster a respectful and inclusive team environment to ensure a supportive, productive, and fun experience for all team members.
• Engage team members by helping them understand how their work supports the success of the store and Mammut.
• Support in hiring and building a diverse team that includes team members with various experiences, backgrounds, and skillsets.
• Support ongoing learning and development of staff, by providing direct feedback, coaching, & mentoring.
• Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.

• Lead and train staff in providing an exceptional guest experience.
• Mentor supporting team members by providing feedback and coaching to address improvement of guest connection and technical product knowledge.
• Provide retail floor leadership, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
• Demonstrate professionalism when resolving guest feedback and addressing emergent issues, helping to “make it right” for guests.

• Partner with store manager to review business data and metrics, including sales tracking, inventory planning, and people strategy.
• Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandising changes are accomplished.
• Lead receiving and space planning both BOH and on the sales floor.
• Open and close the store in accordance with the opening and closing procedures.
• Understand and adhere to safety policies, laws, regulations, and procedures to maintain a safe work environment.

Your profile

• Education: High School or secondary diploma equivalent or above
• 2 years of retail/ guest service experience, or leadership experience
• You are an outdoor enthusiast & have a passion for our brand activities and lifestyle.
• If your ideal job is to “align who you are with what you do”
• You have a flexible schedule that allows you to work weekends, evenings, and peak retail times.
• Strong planning and organizational skills. Performs repeatable processes with attention to detail and accuracy.
• Look for improvement and lead change as needed.
• Ability to understand, assess, & problem solve by leveraging technical and analytical skills.
• Excellent written and verbal communication skills

Benefits of working at Mammut

• Medical/Vision/Dental Coverage
• Retirement Plan Options
• Life Insurance Coverage
• Generous Vacation - Paid Time Off
• Generous Holiday Schedule - Paid Time Off
• Personal/Sick Paid Time Off
• Yearly Bonus Program
• Generous Employee Discounts
• Various Discounts w/ Outside Partners
• Three Days Paid Bereavement Coverage