The Counter Person provides counter service to county employees who need parts/equipment to perform their jobs. The Counter Person will assist with inventory control, data entry in inventory systems and customer service. Provide quality customer service to include but not limited to the following
Attention to detail
Review, familiarize with and adhere to Policy and Procedures Manual.
Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
Meet and greet customers
Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
Answer questions regarding availability of parts
Provide company documentation to vendors as required (tax exempt form, credit references)
Ask appropriate questions to ensure correct parts are researched and provided
Inform customers when requested parts are available
Data Entry Requirements
Assist in generating invoices for customer requisitions in the inventory system
Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
Assist in performing weekly inventory cycle counts
Assist in performing counts during Wall to Wall inventories at site
Other Requirements
Follow established guidelines for vehicle and equipment maintenance
Provide 24 hour support at the county location during emergencies
Assist with inventory research projects as requested
Adhere to required procedures
Participate in the SCM continuing training program
Assist with Store Supervisor duties as assigned
1 year computer experience
24-hour availability
Valid Driver’s License with two years driving experience
1 year experience with auto or heavy duty truck parts
Auto and/or heavy duty truck parts experience
Inventory experience
Obtain and maintain a forklift license
Current COVID-19 Vaccine
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking Work is performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions.