Manhead, LLC is a worldwide, full-service merchandise company for music & entertainment, providing merchandise for some of the biggest artists in the industry including Fall Out Boy, Panic! At The Disco, Dolly Parton, Lainey Wilson, Jelly Roll, Alice in Chains and many more.

Manhead is in search of an Ecommerce Account Manager who is both analytical and creative to manage Artist online storefronts. This position reports directly to the SVP of Ecommerce. This is an exciting opportunity to leverage your skillsets and passion for ecommerce and the music industry across a large roster of artists to improve the overall performance of online sales.

Essential Functions:

• Manage multiple artist stores as assigned on Shopify Plus
• Help build client stores, catered to their needs and specifications and populate with product information, tags and SEO information.
• Edit product images
• Develop and implement promotional sale campaigns across Social, Email and SMS
• Manage email and SMS marketing channels
• Manage 3rd party Shopify applications
• Work with Inventory Coordinator to help manage product inventory and production schedules
• Project sales and order inventory accordingly based on client campaigns.

Experience and Skills Required:

• Understanding of current e-commerce sales flows, logistics and customer experience.
• Knowledge of digital marketing best practices and guidelines.
• Photoshop, Illustrator, Figma, Canva or other related design program experience.
• Strong verbal and written communication skills.
• Detail oriented time and task management.
• Ability to gracefully manage multiple clients simultaneously.
• Creative eye and familiarity with modern music culture.
• Hours may vary/increase during peak sales periods, campaigns, etc.
• Shopify, Klaviyo, Postscript experience preferred.
• Nashville, TN HQ based preferred, Remote OK.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• PTO

Experience level:

• 2 years

Schedule:

• Monday to Friday

Travel requirement:

• No travel