23 Desktop Support Analyst Jobs in Des Moines, IA
Mansai Corporation is Hiring a Desktop Support Analyst Near Des Moines, IA
Job Details
Who are we looking for?
- A 3 years experienced Field Technical Support representative.
Technical Skills:
- Provides on-site client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
- 3 of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS365
- Configuring new PC s/notebooks via SCCM imaging
- Ticket management experience
- iOS device familiarity
- Lift and carry up to 40lbs
- Work Environment
- Office environment
- Walk up Kiosk support
- Vending and Locker resupply
Domain Skills:
- Install applications which were installed on the old PC
Process Skills:
- Deliver new PC
- Replace old PC with new PC
- Install applications which were installed on the old PC.
Behavioural Skills :
- Resolve technical issues of projects and Explore alternate designs
- Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
- Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
- Train and coach members of project groups to ensure effective knowledge management activity.
Job Summary
Full Time
IT Outsourcing & Consulting
$51k-64k (estimate)
06/23/2024
08/22/2024
mansai.com
GREENBELT, MD
<25
1995
R S VENKATACHALAM
$5M - $10M
IT Outsourcing & Consulting
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About Mansai Corporation
Information Technology Consulting | IT Staffing | Web Design & Mobile App Development Services Mansai Corporation is one of the Leading Information Technology Consulting companies offering IT Recruitment, Staffing, Staff Augmentation and Website Design & Mobile App Development Services.Serving Businesses since 1995 We serve numerous clients in the private sector from diverse verticals including Government, Manufacturing, Telecom, Pharmaceuticals, Financial Services, High Technology and Utilities. We offer Information Technology Consulting, IT Recruitment Services, IT Staffing Services, Staff A...ugmentation Services, Project Management, Cloud Computing Services, Website Development Services and Mobile App Development Services.
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The job skills required for Desktop Support Analyst include Technical Support, Troubleshooting, Installation, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
03/14/2022: Tucson, AZ
They help to resolve technical problems on desktop hardware and applications for all users of technology.
01/26/2022: Portsmouth, NH
Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
03/19/2022: Denver, CO
Gain experience with operating systems.
03/09/2022: Bloomington, IN
With customer service, customer support and customer experience training.
02/13/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Desktop Support Analyst.
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