Are you seeking an opportunity to leverage your current experience while expanding your knowledge and skills? Do you value a workplace where hard work is complemented by a culture that knows how to have fun? Are you interested in being part of a dynamic, growing organization that strives to be an employer of choice, emphasizing the importance of building relationships that matter? Are you ready to Unleash Your Potential? Now You Can!
If you answered yes to any of these questions, keep reading, because Mansfield might be the perfect fit for you.
At Mansfield Service Partners , our dedicated team is committed to building strong, trusting partnerships through exceptional service, open communication, and empowerment. We challenge our employees to think strategically, harness their talents, and drive organizational success. We are currently looking for an Operations Supervisor at our Odessa , TX location, who craves a role encompassing a diverse range of responsibilities that will support their ongoing growth and development, spanning from day-to-day operations to exciting projects and initiatives.
The Operations Supervisor is responsible for the day-to-day operations, long-term success, and P&L support of the LTL, FTL and tank/fleet departments. This includes the working management role of drivers, maintenance, as well as coordinating training for new drivers.
Responsibilities
Operational Leadership

• Ensure that goals and objectives are met for the department.
• Assist in developing a clear strategy to keep team members focused on high performance throughout the year.
• Operate in a manner that is consistent with safe operations and complies with safety rules, promoting clean and safe working conditions.
• Implement a strategy and improve key processes used every day.
• Work closely with the Operations Manager to achieve measurable and financial goals.

• Support P&L and budget to create profitability and achieve strategic yearly financial goals
• Interact with all relevant Mansfield Service Partners departments daily to maximize profitability and customer retention.

• Coordinate team member scheduling, staffing, and time/attendance approvals to ensure excellent customer service and response is achieved
• Manage and coordinate daily fleet & driver related issues to ensure loads are delivered timely
• Support maintenance activities of fleet and automotive equipment as needed with the regional Fleet Manager; support preventative maintenance programs.
• Employee life-cycle responsibility, to include hiring, training, coaching, disciplining and supervising all direct reports
• Oversee DOT compliance and reporting as it relates to fleet & driver qualifications
• Coordinate the safe delivery of company assets (fuel tanks/accessories) to our customers and all service-related repairs to these assets.

Coaching and Mentoring

• Develop hiring skills and strategies to hire top quality talent to drive the success of the operations now and in the future.
• Develop clear goals for staff each year that support company goals and objectives
• Develop a coaching strategy for staff to achieve or exceed goals and objectives

• Regularly review performance with staff
• Help staff focus on what is within their control to achieve success
• Celebrate success
• Quickly address performance issues in a constructive manner
• Create positive accountability and follow-up to achieve goals

Position Requirements
Formal Education & Certification

• High school diploma or equivalent required
• Bachelor's degree in Business or related work experience preferred

Knowledge & Experience

• Current Commercial Driver's License with HazMat endorsement
• At least three (3) years of prior experience in freight or logistics required
• Three or more years of leadership experience preferred
• Petroleum experience preferred
• Dispatch experience preferred
• Driver management experience preferred
• Intermediate to expert Excel proficiency required

Qualifications & Characteristics

• The ability to deal with and resolve customer complaints effectively and efficiently
• The ability to interact confidently with all levels of senior management
• Outstanding oral and written communication skills
• Ability to make quick, quality decisions

Work Environment

• Ability to travel for business, less than 25%

Benefits

• Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
• 401(k) plan with company match
• Paid Time Offthat includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
• Parental Leave
• Tuition Reimbursement
• Insurance Discount Programs
• Chaplain Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.