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Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes Support Specialist, Help Desk, Support, Specialist, Help, Technology, Business Services
Full Time
$64k-80k (estimate)
06/21/2024
07/08/2024
mantech.com
HERNDON, VA
7,500 - 15,000
1968
KEVIN M PHILLIPS
$1B - $3B
IT Outsourcing & Consulting
MANTECH SYSTEMS LIMITED is a machinery company based out of 13101 Worldgate Dr, Herndon, VA, United States.
The following is the career advancement route for Help Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist. You can explore the career advancement for a Help Desk Support Specialist below and select your interested title to get hiring information.