Role: Bartender

Responsible for: Preparing alcoholic and non-alcoholic beverages efficiently and accurately for dine-in and takeaway services. Maintaining a clean and stocked bar environment. Delivering excellent customer service by interacting with guests, taking orders, and managing payments. Ensuring compliance with health and safety regulations.

Reports to: Bars Manager / Operations Managers
General Scope: The Bartender will operate in a dynamic, fast-paced fine dining environment, utilizing extensive knowledge of beverages to enhance guest experiences. They will maintain high standards of mixology, hospitality, and service, managing the bar area's cleanliness and stock. The role requires effective multitasking, communication, and organizational skills to handle peak service times while fostering a pleasant guest experience.

Primary Responsibilities:

• Rapid preparation of a wide range of drinks, including classic cocktails, call drinks, beer, wine, and spirits.
• Cultivating meaningful interactions with new and returning guests to build rapport.

• Verifying guest identification and managing age requirements for alcohol consumption.
• Efficient use of the POS system to take orders and manage transactions.
• Process payment transactions efficiently and accurately including following accurate cash handling procedures
• Help with the setup / breakdown and cleanup of the bar after and before service.
• Maintaining a clean, inviting bar environment by stocking supplies, polishing glassware, and preparing garnishes.
• Maintain a thorough understanding of the menu, including daily specials, allergens, and dietary restrictions.
• Ensure complete execution of and adherence to proper allergy procedure.
• Handle guest inquiries and requests courteously and efficiently.
• Coordinating with the kitchen and other restaurant areas to ensure guests' needs and requests are met promptly and accurately.

Additional Responsibilities:

• Assisting in the training and supervision of barback staff.
• Thorough cleaning and sanitizing of the bar area and equipment.
• Adhering to all company policies and health code regulations.
• Participating in the inventory management and restocking of bar supplies.
• Effectively communicate guest issues or operational concerns.

• Follow and execute all side work lists provided by the company.
• Assist team members as needed.
• Participate in team meetings and training sessions as required.
• Perform other duties as assigned by the manager.
• Be well-organized, detail-oriented & socially perceptive.

License Requirements:

• Valid food handler certification
• TIPS Certification

Requirements:

• Have the ability to work fast & efficiently under pressure
• Have the ability to multi-task & handle high-volume

• Must be able to stand for extended periods of time
• Must be able to lift 30 lbs
• Must be able to perform repetitive bending, stopping, twisting, and lifting of products and supplies