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Title: Laptop Support Technician
Hours: 37.5 hours/week
Duration: 6 month contract
Location: Central-to-Western MA region OR Boston-North-South MA region
Our client is seeking to hire a Laptop Support Technician to assist with a statewide rollout of laptops/docking stations and other peripherals in 39 offices. The laptop technician will report to the Team Lead.
The Team manages 4000 mobile devices for staff. These devices are a critical part of the work that the client performs, aiding staff's ability to effectively perform their responsibilities. The technician will be integral to the Mobile Device Team's ability to provide statewide on-site device rollout support. The Laptop Support Technician will be responsible for on-site receipt of current devices, deployment of new devices, configuration support, and inventory of each device.
The candidate filling this position must have excellent technical, organizational, communication, and documentation skills. The Laptop Support Technician must have sufficient knowledge to troubleshoot mobile devices, specifically the Windows operating system and hardware installation. This person will provide face-to-face support for end users and must exercise appropriate customer service soft skills. The Mobile Device Team works in a fast-paced environment. The technician will be expected to work independently or as part of the team. Travel and use of your own vehicle will be required.
JOB DUTIES:
REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge
TRAVEL REQUIREMENTS
QUALIFICATIONS (Education, Years' Experience, Certificates):
Contractor
Business Services
$54k-69k (estimate)
07/03/2024
07/31/2024
marchonpartners.com
BOSTON, MA
25 - 50
2008
Private
STEPHEN E MARCHESKI
<$5M
Business Services