Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the right spot.
More about us. We make business technology Simple. Secure. Better. We do it all -- from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems. We are an organization with strong partnerships between sales and service. We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.
Join our growing team. You won't regret it.
As a Security Analyst I, you will primarily support Incident Response and Security Operations programs for Marco and our clients. You will be responsible for understanding and leveraging security solutions to monitor, identify, and investigate malicious activity in client networks. You will respond to security incidents in a timely and methodical manner, manage incidents to resolution, communicate expectations, provide status updates, and follow defined processes for incident resolution. This position will stay up to date with the latest technology breaches, viruses, malware, and changes in regulatory standards that impact information security. You will provide escalation support within the team and to our managed customer support teams.
ESSENTIAL FUNCTIONS:

• Acquire an understanding of Marco’s information systems, managed technology solutions, security architecture, and how it is designed to operate daily. Contribute as assigned to daily security management tasks.
• Monitor security solutions, tickets, and other communication channels to identify and triage new security-related events and incidents in a timely manner.
• Respond in a timely manner to escalated security-related events and incidents, conduct investigations within established procedures, and provide a thorough post-event analysis.
• Work with clients, internal teams, vendors, and legal as necessary to manage security threats.
• Stay up to date on the latest threat intelligence.
• Continually tune and manage implemented security solutions and assist with review and evaluation as requested.
• Understand and follow the company’s incident response plan and supporting procedures.
• Understand and maintain proficiency with NIST Cybersecurity Framework (CSF) including updates, organizational impacts, and practical use.
• Accurately maintain and comply with documentation, communication, time entry, and administrative procedures in a timely manner.
• Participate in on-call rotation and after hours work as required.

EDUCATION AND EXPERIENCE:

• Associate's degree in computer science, cyber or information security or related field preferred
• 1 years of experience with information technology or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS:

• Current industry recognized certifications including one or more of the following: Security , CISSP, CISA, CEH, GSOC, or other equivalent industry recognized incident response or forensics related certification preferred.

REQUIRED SKILLS:

• Knowledge of service management concepts for IT and/or security operations and related standards.
• Basic understanding of security architectures, common security services/products such as firewalls, EDR, SIEM, network security, and PIM/PAM solutions.
• Proficiency with business collaboration tools such as Microsoft Office applications.
• Demonstrates attention to detail.
• Effective organizational and time/task management skills.
• Self-starter with the ability to perform with little or no direct supervision.
• Excellent communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
• Treats people with respect; Works with integrity and ethically; Upholds organizational values.
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities
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