2 Branch Manager Jobs in Malden, MA
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MARCONE APPLIANCE PARTS is Hiring a Branch Manager Near Malden, MA
As the Branch Operations Manager, you will:
- Provide daily leadership for all aspects of the branch operation including staff supervision, safety leadership and overall branch operations, including customer service, delivery/will calls, fleet and facility maintenance, administrative and warehouse functions.
- Oversee the successful day-to-day operations in the areas of safety, facilities/vehicles, counter sales, will call, receiving, deliveries, inventory, products transfers, and general warehousing operations. Supports the Customer Value Proposition of 1-hour Will Calls.
- Ensures the daily opening and/or closing of the branch on time and in preparation for next day business needs.
- Provides emergency openings for customers as needed.
- Manages branch staffing to ensure that appropriate staff levels are maintained for superior customer service and workflow. In doing so, reviews requests for time off, vacations, and other work interruptions.
- Achieve branch safety goals by driving the safety culture by promoting a safe work environment by adhering to safety policies, quickly addressing unsafe conditions. Support safety initiatives by managing vehicle fleet, building and material handling maintenance, testing and inspection processes.
- Lead/Participate in the continuous improvement activities of the branch to improve service and operational efficiency.
- Lead and coordinate branch technology initiatives
- Maintains communication with customers either direct or via the Territory Manager assigned as needed to address issues. Establishes and promotes first name basis customer relationships.
- Responsible for the branch’s sales/financials and financial reporting including cash handling, daily deposits, accounts receivable, RMAs, credits and warranty issues.
- Ensure accurate inventory levels and cooperate in all issues pertaining to correcting or verifying inventory discrepancies or accuracy.
- Conducts daily communication to Regional Operations Manager the operational status of the branch, covering items including but not limited to customer issues, employee issues, safety issues or violations, injuries, facility issues, and general status of the business.
- Leads by example in all staff and customer dealings in person, on the phone, and in written communication.
- Develop and train staff by recommending and coordinating training needs along with conducting regular staff touch bases and coaching.
What we need from you:
- Bachelor’s degree in management, business, or a related field or 3-5 years’ experience with retail management and/or distribution and related functions. Kitchen Appliance Parts knowledge a plus.
- A strong understanding of safety standards and policies in a warehouse setting.
- High degree of personal ethics, customer service, and commitment to safety.
- Strong leadership skills and ability to make decisions in a fast-paced environment.
- Must be able to work independently and at times discreetly, use sound judgment, and make thoughtful decisions in a timely manner.
- Strong organizational skills, able to prioritize, set and keep deadlines, change direction quickly, and adapt to various work environments easily.
- Must be able to communicate well interpersonally, written, and in group settings as well as can follow verbal and written instructions.
- Knowledge of MS Office applications
- Ability to interpret metrics and make data-driven decisions based on business needs.
- Aptitude for mathematical operations and numerical analysis.
So, what do we offer you?
- Health care (medical, dental, vision, prescription) available the first day of hire!
- 401k with company contribution
- Life insurance plus short-term and long-term disability
- HSA/FSA options
- Paid vacations, holidays, and personal time
- Employee Assistance Program
- Employee discounts
- And much more!
We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.
Job Summary
Full Time
$72k-89k (estimate)
03/21/2024
07/30/2024
macsbodyshop.com
Miami, FL
<25
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The job skills required for Branch Manager include Leadership, Customer Service, Branch Operations, Initiative, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Branch Manager positions, which can be used as a reference in future career path planning. As a Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager. You can explore the career advancement for a Branch Manager below and select your interested title to get hiring information.
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