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Housekeeping Supervisor
$35k-45k (estimate)
Full Time | Accommodations 1 Week Ago
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Marcus Hotels & Resorts is Hiring a Housekeeping Supervisor Near Pittsburgh, PA

DescriptionWhat You’ll DoAs the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.
Some Of Your Responsibilities Include
  • Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.
  • Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
  • Report any substandard conditions or damage of the guest room to the Housekeeping department.
  • Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure they are performing at a high quality level.
  • Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.
  • The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.
  • Answer the department telephone using friendly telephone etiquette.
  • You'll help guests with special requests, information, and status of Lost & Found items.
  • Check the hotel's PMS computer for information concerning room status and to enter updated room status.
  • Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.
  • Confirm the work schedule for the following day with room cleaners.
  • Complete a written report of all room statuses for the Front Desk.
  • File all daily reports in the file cabinet.
  • Duties as assigned by leaders.
What You Bring
  • High School Diploma is preferred.
  • 1 year of experience in customer service or similar role.
  • Housekeeping supervisory or related job experience is preferred.
  • Flexible schedule, able to work mornings, nights, holidays and weekends when needed.
Be Yourself. Lead Yourself. Make it Count.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$35k-45k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

07/18/2024

WEBSITE

marcushotels.com

HEADQUARTERS

MILWAUKEE, WI

SIZE

3,000 - 7,500

FOUNDED

1935

CEO

MICHAEL R EVANS

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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The job skills required for Housekeeping Supervisor include Housekeeping, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Housekeeping Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Housekeeping Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Housekeeping Supervisor positions, which can be used as a reference in future career path planning. As a Housekeeping Supervisor, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Supervisor. You can explore the career advancement for a Housekeeping Supervisor below and select your interested title to get hiring information.

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