QRM provides Value Driven Management® to private investors, capital advisors, pension funds and private owners throughout California’s affordable housing industry. As an accredited and TCAC approved tax credit asset and property manager we see potential in offering our more than 40 years of industry leading expertise to other investors and owners statewide. We define Value in two very distinct ways; first by creating an environment where our residents can gain the footing necessary to reach their full potential. Second by increasing the economic value for our clients through risk-adjusted returns.

Key elements of our Value Driven Management® strategy are:

• Develop and maintain quality long-term affordable communities.
• Enhance asset value and build durable cash flow opportunities.
• Create vibrant, well-maintained communities that improve neighborhoods and communities.
• Ensure long-term sustainability through proactive asset and property management.

Maintenance Supervisor Job description

JOB SUMMARY:

The Maintenance Supervisor has the responsibility, under the supervision of the Community Manager, for all phases of the overall physical maintenance of an income producing property. This includes but is not limited to; the general maintenance of the property, supervision of maintenance staff members (when applicable) prioritizing and assigning work schedules, expense control and adherence to preventive maintenance programs and required state and federal safety programs. Multi-Family Apartment housing experience a plus.

ESSENTIAL JOB FUNCTIONS:

• Assist in all aspects of property maintenance, including preventative, corrective, deferred and emergency maintenance. Perform appliance, electrical, plumbing, carpentry, pool, custodial, and carpentry work, as necessary.
• Ensure exterior curb appeal of community, cleanliness of grounds and laundry room. Daily maintenance of the rental office, restrooms, on site amenities, and common areas.
• Prioritize daily work assignments for self and maintenance staff (where applicable).
• Maintain high standards of resident service and relations among maintenance staff. Set primary example.
• Ensure that residents are provided with a clean safe, well-maintained community.
• Ensure that apartments are turned over once the unit has been vacant.
• Maintain accurate inventory control of tools, equipment, and supplies.
• Ensure that maintenance requests are handled as quickly, efficiently, and effectively as possible and always completed within 24 hours. If parts must be ordered, causing a delay notify Community Manager and inform resident.
• Adhere to company monthly preventive maintenance directives, regarding but not limited to; lighting, fire safety, pool/spa, life/safety hazards, and signage check.
• Have knowledge of location of gas, electric, irrigation, and water shutoffs, all apartment and fixture shutoffs, and sewer cleanouts and post map of same and ensure all employees are familiar with posted map.
• Control expenses and purchases and secure approval from Community Manager for expenditures beyond prescribed limits.
• Assist in performing apartment move-in and move-out inspections as directed by Community Manager.
• Make recommendations for contract service and supervise contractors working on the property.
• Know current condition/status of all vacant units.
• Adhere to California’s Injury and Illness Prevention Policy and asbestos and Hazardous Materials Policy. Maintain records and Material Safety Data sheets on all hazardous materials chemicals utilized on site and be sure that employees are familiar with the precautions on the sheets before using them.
• Assist in hiring and training of maintenance staff.
• Ensure regular communication is made to the Community Manager noting any maintenance problems or life/safety deficiencies.

ADDITIONAL RESPONSIBILITIES:

• Represent QRM and the community you work for in a professional manner. Maintain a positive business-like attitude and neat, clean, dress (including QRM issued work shirt and pants) and appropriate grooming.
• May be assigned to perform maintenance tasks at multiple properties and or re-located at the discretion of the Director of Property Management, Portfolio Manager and or Facilities Manager.
• Other special projects as assigned by the Community Manager, Director of Property Management, Portfolio Manager and/or Facilities Manager.

EDUCATION AND EXPERIENCE REQUIRED:

• Minimum 3 years of prior supervisory experience/knowledge preferred, in the maintenance of multi-family buildings.
• High school diploma or GED preferred.
• Previous demonstrative experience of attention to detail organizational ability and prudent decision-making skills.
• Demonstrative interpersonal skills and be able to serve residents and work with supervisors, vendors, contractors.
• Demonstrative strong communication skills that are essential for interacting with residents and interfacing with all team members.
• Needs to be energetic, outgoing, and self-motivated with a high level of personal integrity and good common sense.
• Must have reliable transportation available and have a valid California driver’s license and automobile insurance as travel to suppliers and monthly staff meetings is required.
• Good mobility and vigor are required as many properties are large, are located on grades and have extensive stairs.
• Demonstrative capability to assess health and safety requirements.

GENERAL PHYSICAL GUIDELINES

Below are general guidelines on the position’s physical, mental, and environmental working conditions:

Bend - Essential Job Function

Carry/Lift Loads Between 25-50lbs - Essential Job Function

Carry/Lift Loads Over 50lbs - Essential Job Function

Carry/Lift Load up to 25lbs. - Essential Job Function

Climb - Constantly

Communicate Orally - Essential Job Function

Crawl - Essential Job Function

Drive Motorized Equipment - Essential Job Function

Elevated Work Locations - Essential Job Function

Handle Objects - Essential Job Function

Handle Water/Liquids - Essential Job Function

Kneel - Essential Job Function

Perform Calculations - Frequently

Push/Pull - Essential Job Function

Reach Above Shoulder Level - Essential Job Function

Read/Comprehend - Essential Job Function

Reason and Analyze - Essential Job Function

Sit - Frequently

Squat - Essential Job Function

Stand - Essential Job Function

Use Fine Finger Movements - Essential Job Function

Walk - Essential Job Function

Write - Constantly

In accordance with applicable state and federal law. QRM provides reasonable accommodations for applicants with disabilities upon request.

Equal Opportunity Employer

The Equal Employment Opportunity Policy of QRM is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. QRM hires and promotes individuals solely based on their qualifications for the job to be filled.

QRM believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

Job Type: Full-time/Non-Exempt