ROLE DESCRIPTION:
The Mark Ensley State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As team member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs.

QUALIFICATIONS:

• Dedicated to customer service
• Ability to learn computer functions
• People oriented
• Ability to work in a team enviroment
• Interested in marketing products and services based on customer needs

BENEFITS:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible Hours
• Retirement Plan
• Growth potential/Opportunity for advancement within my office