You haven't searched anything yet.
POSITION SUMMARY
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
Open doors and assist guests / visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and / or designated bell area.
Assist guests / visitors in and out of vehicles, including assisting guests with loading / unloading luggage. Supply guests with directions.
Arrange transportation (., taxi cab, shuttle bus, limousine / sedan service) for guests / visitors, and record advance transportation request as needed.
Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager.
Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats (., small print). Move at a speed required to respond to work situations (.
run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and / or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education : High School diploma or . equivalent.
Related Work Experience : At least 1-year of related work experience.
Supervisory Experience : Less than 1-year supervisory experience.
License or Certification : None
The pay range for this position is $24.37 to $30.46 per hour.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Last updated : 2024-06-19
Full Time
Accommodations
$59k-88k (estimate)
06/21/2024
09/17/2024
marriott.com
LOCK HAVEN, PA
>50,000
1927
Public
JOAN MARSHALL
$10B - $50B
Accommodations
Marriott is a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
The job skills required for Service supervisor include Scheduling, Coaching, Confidentiality, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
02/27/2022: Phoenix, AZ
Document task completion through daily service reports.
04/15/2022: Austin, TX
Conduct regular performance evaluation of environmental service staff.
01/25/2022: Boulder, CO
Create and maintain environmental service staff schedule.
03/31/2022: Springfield, OR
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
02/26/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
03/30/2022: Pittsburgh, PA
All supervisors should be prepared to deal with a crisis.
03/30/2022: San Diego, CA
Deliver fast, effective resolutions.
04/07/2022: Harlingen, TX
A supervisor sees that employees update records when they receive or release parcels and mail.
03/02/2022: Mcallen, TX
Assisting customer service staff with duties where required.
03/31/2022: Portsmouth, NH
Step 3: View the best colleges and universities for Service Supervisor.