38 Front Desk Supervisor Jobs in Fort Collins, CO
Marriott is Hiring a Front Desk Supervisor Near Fort Collins, CO
The Marriott Fort Collins, Colorado, is currently searching for a dynamic Front Desk Supervisor to join our incredibly talented team!
Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
Be Inspired! Be Empowered! Be You!
“With Marriott’s Take Care culture, associates are always the heart of our business.” – Bill Marriott
Front Desk Supervisor
The ideal Front Desk Supervisor candidate will have at least one year of Front Desk Agent experience at a branded hotel, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction and would like to grow their career further in hospitality.
As a Front Desk Supervisor, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner while supervising the work of other Front Desk Agents.
Key Responsibilities:
- Checking guests in and out of the hotel in an efficient, courteous and professional manner
- Ensuring that special requests are noted and fulfilled
- Communicating with all departments regarding in house VIPs and any special requests/needs
- Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
- Interacting with hotel associates in a professional manner, assisting other departments with necessary information
- Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner
- Listening and responding to guest inquiries using a positive, clear speaking voice
- Maintaining an up to date working knowledge of all property amenities as well as any special events
- Supervising the work of other Front Desk Agents. Providing help and feedback in a positive fashion.
- Handle stressful situations in a calm, professional manner
- Ordering and handling of Marketplace inventory.
- Handling confidential guest information
- Acting as MOD
Qualifications:
- High school degree or equivalent
- 1 year experience in hospitality industry
- Must have the ability to work a varied schedule that may include evenings, nights, and weekends'
Preferred Qualifications:
- Previous Experience as a Front Desk Supervisor
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
- Experience, with GXP, FSPMS, and other Marriott systems.
- Proficient with MS Office applications
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day Shift
- Evening shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Food provided
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Fort Collins, CO 80525: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Accommodations
$37k-51k (estimate)
06/24/2024
08/23/2024
cymwindyhill.com
Atlanta, GA
<25
Accommodations
Related Companies
The job skills required for Front Desk Supervisor include Listening, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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