1 Support rep Job in Albertville, AL
Marshall Medical Centers is Hiring a Support rep Near Albertville, AL
The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.
Position Summary : A Clinic Services Representative (CSR) functions as the clerical support for clinics located in Marshall Professional Center & Therapy Plus.
They manage all front office functions such as scheduling, registration, front end collections, insurance verification and pre-approval, and chart preparation, etc.
They act as the first point of communication for patients, physicians, and other MMC departments. Their job, when done properly, ensures a pleasant and seamless patient experience.
Each CSR has responsibility for a specific clinic but is expected to cross-train and assist with all others including the front desk.
Primary Responsibilities :
- Maintains patient schedule to be efficient and increase revenue producing volume
- Registers patients either prior to or at their time of arrival and ensures accuracy by utilizing AccuReg on a daily basis
- Verifies insurance coverage for services as well as whether a pre-authorization is required obtaining the pre-authorization as needed
- Communicates appointment information and preparation instructions to patients
- Communicates with referring providers to ensure all clinical documentation needed is available at time of appointment
- Enters charges as indicated by clinical staff
- Educates patients about and collects patient payments
- Follows cash drawer management rules and prepares deposit as needed
Education / Licensure / Certification / Experience / Skills Requirements
This position requires, at minimum, a high school diploma or GED. Prior experience in the healthcare environment and / or customer service is preferred.
A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary. This position requires the ability to communicate in a pleasant, professional, concise, and caring manner.
It also requires critical thinking and problem solving to ensure the best care possible for our patients.
Last updated : 2024-07-01
Job Summary
Full Time
Hospital
$37k-45k (estimate)
07/03/2024
08/30/2024
mmcenters.com
ALBERTVILLE, AL
100 - 200
1997
KEITH MYERS
$50M - $200M
Hospital
Related Companies
About Marshall Medical Centers
Marshall Medical Centers is a regional healthcare facility in Northeast Alabama dedicated to providing the best technology possible, a wide range of services and specialty options, the finest physicians and a highly trained staff to meet the needs of the people we serve. Our mission is to provide world-class healthcare with a personal touch. Marshall Medical Centers North is a 90-bed acute care facility located in Guntersville, AL. Built in 1990, the facility is voluntarily accredited by the Joint Commission on the Accreditation of Healthcare Organizations. Offering the most modern equipment a...nd medical procedures available, Marshall North features all private rooms, fully modern ER and OB units, a 20-room Day Surgery Department, four operating suites with additional endoscopy labs, comprehensive diagnostic imaging and laboratory departments, and a 22,000-square-foot outpatient rehabilitation and fitness center featuring a 75-foot lap pool. Marshall Medical Centers South is a 150-bed acute care community located in Boaz, AL and offers a variety of services including laparoscopic surgery, family-centered maternal and child health services, general and vascular surgery, orthopedics, general medicine and intensive care services, and advanced diagnostic services. An extensive array of outpatient services are provided and each year more than 40,000 emergency patients are treated in our Level II Emergency Department. Marshall South is also voluntarily accredited by the Joint Commission on the Accreditation of Healthcare Organizations. Marshall Professional Center provides a convenient central location for several specialty services offered by Marshall Medical including the Sleep Disorders Center, the Wound Healing Center, the Pain Clinic, and Marshall Imaging. The Marshall Cancer Care Center is a 22,000 square foot patient-friendly facility offering the latest oncology treatments for the many cancers that respond to well-established treatment protocols.
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