USC’s Marshall School of Business is seeking Assistant Director of Alumni Relations to join its External Relations team. Under the direction of the Senior Director of Alumni Relations, the Assistant Director develops and promotes a wide range of opportunities to build and foster relationships with alumni, increase engagement, and deepen alumni’s affinity to the school. The position will work directly with alumni of the USC Marshall School of Business and Leventhal School of Accounting.

The Assistant Director of Alumni Relations will play a vital role in supporting and enhancing our engagement with our alumni community. This multifaceted position involves alumni data management, communications, volunteer coordination, and event planning. This role works closely with the Senior Director to track alumni engagement, lead communications and marketing efforts, stewarding alumni into volunteer roles, and coordinate alumni events and meetings with members of the Alumni Relations team.

Responsibilities and Duties:

Alumni Data Specialist:

Collaborate with the Senior Director to track and analyze alumni engagement metrics.

Maintain alumni database and generate regular reports on alumni interactions and participation.

Utilize data insights to enhance alumni outreach strategies and improve engagement efforts.

Communications & Marketing Lead:

Develop and execute communications strategies to effectively engage alumni via email, website, and social media platforms.

Manage alumni newsletters, announcements, and other communications to keep alumni informed and connected.

Oversee the maintenance and updates of alumni-related sections on the organization's website and social media channels.

Track communication engagement across emails and social media channels to increase online engagement.

Manage the alumni email inbox.

Volunteer Stewardship:

Lead the volunteer interest form management by meeting with alumni interested in volunteering and tracking that engagement on their alumni profiles.

Keep the volunteer pool engaged by sending over volunteer roles across the school.

Maintain relationships with volunteer alumni and provide ongoing support and recognition.

Develop and implement strategies to expand the volunteer network and leverage alumni expertise.

Event Specialist:

Create event pages, manage registrations, and coordinate event logistics that support the volunteer organizations and Alumni Relations team.

Collaborate with internal teams and external vendors to ensure successful event execution and attendee satisfaction.

Preferred Qualifications:

2-5 years’ proven experience in alumni relations in a higher education setting

Strong written and oral communication skills

Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads

Experience in a higher education environment, preferably in the area of business

Proficient skills in Tableau and Salesforce

Proficient skills in Marketing Cloud, Eventbrite, and Later (social media marketing tool)

Knowledge of volunteer recruitment and stewardship

Proactive follow up and follow through skills

Strong organization skills with an attention to detail

Ability to think creativity, be a self-starter and apply an entrepreneurial mindset

Passion and knowledge of higher education and business schools

Anticipated Hiring Range

The annual base salary range for this position is $78,811.40 - $89,039.36 - $101,641.08. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations."

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
• The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.

USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including biotechnology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.