Marshfield Insurance Agency Inc.

Job description: Administrative Support Processor

General Description: The Administrative Support Processor is part of a team of professionals who manage, serve, and advise clients regarding insurance offerings. The Administrative Support Processor's major role is to ensure the management system is updated daily. The Administrative Support Processor also has a variety of accounting and customer data entry duties, as well as serves as a back up to the Administrative Assistant.

Essential qualifications:

• Relationship driven, effective communicator with outstanding customer service oriented skills. A professional demeanor must be maintained at all times along with superior ethical standards. The ability to work well with many types of people, external and internal, with a friendly, outgoing and helpful personality.
• The ability and willingness to solve problems. Proactively initiate and follow through with multiple projects, with frequently changing priorities in a fast‐paced environment.
• Results driven, self-directed, detail-oriented and adaptive with ability to efficiently produce quality work output.
• High school diploma or equivalent is required, higher education including but not limited to professional designations are encouraged. Knowledge of Microsoft Office is helpful.

Duties include:

• Process daily updates and reports within the agency management system.
• Entry and verification of client data.
• Back up to the Administrative Assistant: interact professionally and positively with clients while representing the agency as the first point of contact with client walk-ins or calls; accept and apply client payments and document within the management system; process daily deposits; process personal lines activity (new business, renewals, endorsements) within the management system.
• Perform other functions as directed by management.
• Adhere to guidelines in the employee handbook
• Maintain a clean, professional reception area.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• No weekends

Work Location: In person