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Maserati Alfa Romeo of Wilmington Pike is looking for an experienced Service Advisor Trainee to join our team of professionals for our Service Department.
The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.
CDK experience preferred. A valid State Driver’s License and ability to pass a pre-employment criminal background check are required for employment.
Company paid Dental, Vision, Short-term and Life Insurance coverage for our full-time employees!
Employee Assistance Program (EAP) network for our full-time employees and their dependents!
BENEFITS:
DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE ADVISOR (include but are not limited to):
· Generate service repair orders
· Motivate Service Technicians
· Closeout customer invoices
· Friendly and knowledgeable customer service skills
· Verifiable Customer Satisfaction Index track record
· Make recommendations based on time and mileage
· Generate estimates for repairs and maintenance
· Keep customers informed of their vehicle status
SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE SERVICE ADVISOR ROLE:
· Self-motivated
· Team player
· Dependability
· Customer service skills
· Service excellence attitude
· Ability to thrive in a fast-paced environment
· Organization & Time Management Skills
· Excellent written and verbal communication skills
We are An Equal Opportunity Employer
Job Type: Full-time
Benefits:
Shift:
Experience:
License/Certification:
Work Location: In person
Full Time
$47k-69k (estimate)
06/17/2023
10/04/2024
The following is the career advancement route for Automotive Service Writer/Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Writer/Advisor, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Writer/Advisor. You can explore the career advancement for an Automotive Service Writer/Advisor below and select your interested title to get hiring information.