WHAT IS THE BRAND?

Mashburn is an Atlanta-based apparel and lifestyle brand launched in 2007 with a single passion: taking care of people. The company designs, manufactures, and markets a nationally-recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside other high-quality, iconic brands. We want to be the world's go-to omnichannel lifestyle shop - a place that embodies service and style, accessibility and luxury, and, for us, the very best of everything. Most excitingly, our story is still unfolding, and incredible growth opportunities lie ahead...

THE JOB

The Operations Associate for the On The Road Team is critical to the success of this business channel. This position maintains accurate inventory levels and helps deliver a seamless customer experience through clear communication and excellent organization. This role is highly cross-functional, working very closely with the Distribution Center & Tailor Shop Teams. This role reports into the Senior Manager and is a full-time, salaried non-exempt position.

THE RESPONSIBILITIES

• Processing all incoming and outgoing product from a systematic standpoint
• Daily physical transportation of all incoming and outgoing product
• Physically and systematically returning product to Warehouse when no longer needed
• Investigating inventory discrepancies
• Logging and processing all items to be MOS'ed
• Executing weekly cycle counts followed by investigation and reporting of any variances
• Weekly monitoring of all supplies
• Auditing items in Made-to-Measurement will-call on a regular basis
• Daily maintenance and organization of OTR stock room
• Packing and unpacking assortment with team members for upcoming shows
• Logging incoming alterations & adding them to the queue
• Trouble shooting alterations issues
• Logging finished alterations for shipping

THE IDEAL CANDIDATE

• Ability to work comfortably and efficiently in a fast-paced environment
• Very detail oriented and process-focused
• Can prioritize tasks based on level of urgency & importance
• Has a proactive, self-starter mindset that brings new ideas and solutions to the team
• Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude
• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines
• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles
• Anticipates opportunities to drive business, build morale & solve problems
• Has an entrepreneurial spirit & enthusiasm for growing with Mashburn
• Reflects our core values of Hopeful, Helpful, Hard Work, Humble, Hospitable, and Nimble