Job Summary

We are currently seeking to hire a part-time Receptionist for the Sam Swope Care Center on our Louisville campus. The Receptionist is often the first person our guests encounter and promotes the community in a positive manner at all times.

Shifts for the position will be 6a-2p and 2p-10p on various days and weekends, approximately 16-24 hours per week. Training for the position will be 6a-2p.

Responsibilities

• Places, receives and routes a high volume of calls.

• Performs general administrative duties.

• Manages the company’s lobby area.

• Greets and directs all visitors, including vendors, clients and job candidates in a professional manner and demonstrates a caring demeanor in all interactions.

• Ensures completion of paperwork, sign-in and security procedures.

• Maintains confidentiality of information in relation to residents, family members, visitors and co-workers.

• Initiates prompt and appropriate follow-up/action to problems and anticipates needs of residents and co-workers.

• Monitors call light dashboard and responds accordingly.

• Assists visitors and screens visitors for entry to COVID unit.

• Additional duties as assigned.

Ideal Experiences Include

• MS Office computer skills with the ability to learn new software programs quickly

• Excellent customer service and telephone etiquette skills

Requirements

Education/Experience Requirements

• High school diploma

• 1 year of related experience preferred but not required