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Client Service Representative- Evenings-(3291202)
Description
Under the direction of the Client Service Coordinator, the designated Operations Coordinator, and the Support Services Manager, Client Service Representatives perform a variety of support services to the laboratory.
Depending on the area in which an individual is assigned for his / her shift, the responsibilities vary. The job duties are listed below for Client Service Representatives.
Qualifications
Required :
Requires intense attention andconcentration. Ability to handle several processes concurrently. Ability to deal with a wide range ofpersonalities.
Basic computer skills.
Preferred :
Primary Location
MA-Salem-SLM Salem Hospital
Work Locations
SLM Salem Hospital81Highland AveSalem01970
Admin / Clerical / CustService-Other
Organization
Salem Hospital
Schedule
Part-timeStandard Hours : 20
Shift
Evening JobPosted Shift Description : Monday through Friday from 5 : 00 PM to 9 : 00 PM
Employee Status
RegularRecruiting Department : SLM Labs
Job Posting
Jun 18, 2024
Last updated : 2024-06-19
Full Time
Hospital
$42k-53k (estimate)
03/30/2024
09/18/2024
massgeneralbrigham.org
MEDWAY, MA
>50,000
1994
$10B - $50B
Hospital
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.