2 Admissions Interviewer Jobs in Boston, MA
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Admissions Interviewer
$44k-54k (estimate)
Full Time | Ambulatory Healthcare Services
2 Days Ago
Massachusetts General Hospital is Hiring an Admissions Interviewer Near Boston, MA
Scope of PositionWorks in a line capacity under the general direction of the Senior Manager in Patient Access Services. Responsibilities include obtaining and verifying patient registration information, ensuring admission related paper work is complete; including signed and documented General Release and HIPAA privacy documents, conducting admission interview, securing and/or releasing patient valuables and furnishing information relating to admission and hospital policies to patient. Assisting in related departmental tasks as needed.
Principal Duties & Responsibilities
Work LocationsMGH Main Campus
JobRegistrar
OrganizationMassachusetts General Hospital(MGH)
ScheduleFull-time
Standard Hours40
ShiftDay Job
Posted Shift DescriptionMonday - Friday, 8:30am - 5:00pm
Employee StatusRegular
Recruiting DepartmentMGH Admitting
Job PostingJul 2, 2024
Principal Duties & Responsibilities
- Greets patients and customers presenting to the Patient Access Services Department.
- Obtains, coordinates and verifies registration and billing information required for pre-scheduled/elective hospital admissions and reimbursement, over the telephone and in person.
- Acts as liaison between Physician Offices, Patient Care Units and other areas within the Patient Access Services Department to expedite the admission process.
- Monitors patient throughput, identifying access problems and providing feedback to the Patient Placement Coordinators and management whenever necessary.
- May refer patients to Patient Financial Services to explore alternative forms of financial assistance.
- Ensures all patient valuables are secured, recorded and released in accordance with Hospital Policy and Procedure. Works with leadership on annual inventory and transfer to state of abandoned items.
- Utilizes down time for preparing necessary paperwork for next day, obtaining and documenting paperwork from patients admitted directly to Patient Care Units by bypassing the Patient Access Services Department.
- Coordinates with volunteer services to provide transportation to unit when appropriate.
- Administers, explains and witnesses Health Care Proxy forms for patients being admitted or inquiring.
- Manage process for General Releases to be signed by patients that did not complete during stay.
- Handles general inquiries from all hospital population.
- Exceptional Customer Service skills
- Associates degree preferred
- Medical terminology
- Basic computer skills
- Strong interpersonal and communication skills
- Ability to exercise judgment in dealing with sensitive, confidential information
- Ability to handle stressful situations that may arise in facilitating requests
- Willingness to learn and grow as a member of the Team and Department
Work LocationsMGH Main Campus
JobRegistrar
OrganizationMassachusetts General Hospital(MGH)
ScheduleFull-time
Standard Hours40
ShiftDay Job
Posted Shift DescriptionMonday - Friday, 8:30am - 5:00pm
Employee StatusRegular
Recruiting DepartmentMGH Admitting
Job PostingJul 2, 2024
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$44k-54k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
08/01/2024
WEBSITE
massgeneral.org
HEADQUARTERS
BOSTON, MA
SIZE
7,500 - 15,000
FOUNDED
1811
TYPE
Private
CEO
CATHY E MINEHAN
REVENUE
$1B - $3B
INDUSTRY
Ambulatory Healthcare Services
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About Massachusetts General Hospital
Massachusetts General Hospital provides diagnostic and therapeutic care services.
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