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Under general supervision and following established procedures, the Customer Service Representative performs a broad range of activities. The Customer Service Representative will actively support the day-to-day operations, focusing on internal/external customer service, patient transport and resolving inquires. Customer Service Representative will work closely with Team Leaders and Supervisors to deliver the highest level of service that meets and exceeds our department standards and service guarantees.
PRINCIPAL OPERATIONAL DUTIES AND RESPONSIBILITIES: I
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
N/A
EDUCATION:
EXPERIENCE:
SUPERVISORY RESPONSIBILITY (if applicable):
N/A
FISCAL RESPONSIBILITY (if applicable):
N/A
WORKING CONDITIONS:
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
Full Time
Ambulatory Healthcare Services
$42k-52k (estimate)
05/04/2023
06/27/2024
massgeneral.org
BOSTON, MA
7,500 - 15,000
1811
Private
CATHY E MINEHAN
$1B - $3B
Ambulatory Healthcare Services
Massachusetts General Hospital provides diagnostic and therapeutic care services.