Title: IT Project Manager- Salesforce

Location: Remote position ( Travel to Pasadena for occasional meetings )

Duration: 12 months

Job Description:

This individual will function as an IT PM supporting the HR Systems space with an emphasis on a Salesforce expertise scope of work. This individual will need strong interpersonal skills as they will be speaking, presenting, and breaking down technical vs. non-technical items to a variety of levels of stakeholders. This role will also have a Technical Documentation component – developers contribute to these documents, and someone with experience reading/reviewing will be very helpful.

Preferable familiarity with the following Salesforce basic administration:

Public Group

Pick list values

Macros and Quick Codes

Reports

Create/change email templates

Home Page modifications

Case page layout changes

Queue management

Resolve production issues related to; macros, email templates, reports, pick list options

List view changes

User Training (once familiar with our process)

Project Management

Create and update Specs documents

Track and prioritize Salesforce team projects and tasks

Issue escalation to Salesforce

Maintain Project Sprints

Maintain Backlog; incl. intake process; priority, impacts, timeline, resources, etc.

Schedule work group meetings, demos & trainings