15 Quick Service Restaurant Assistant Manager Jobs in Newark, NJ
Master ConcessionAir is Hiring a Quick Service Restaurant Assistant Manager Near Newark, NJ
Salary Bonus
Position Summary:
- An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety, and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions, and manage the workforce and time wisely to achieve maximum results.
- Specialty areas of focus may be designated to an MCA Assistant Manager such as Bar, Market, Commissary, or another unique area of focus as dictated by the Brand, General Manager, or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility
- Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees
- Attend and contribute to management meetings as required
- Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff
- Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner
- Record deliveries; receive and reconcile inventories with purchase orders
- Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers, and all perishable items are stored at the correct temperatures prior to serving
- Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation
- Suggest and implement strategies that can lead to increased revenue
- Ensure all cash payments are received, recorded and a receipt is provided to the customer
- Ensure that an end-of-night report is completed to ensure the correct recording of all transactions
- Ensure that all cash items are balanced and accounted for daily
- Ensure cash handling of register, deposits, and safe
- Ensure the restaurant, market, and bar are always kept to a high level of cleanliness
- Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented
- Monitor and ensure orientation, training, development, and performance management of supervisors and crew
- Assist staff when required during busy periods
- Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget
- Assess employee/supervisor strengths and career development
- Ensure that all staff are punctual and attired correctly
- Meet with problem performers regularly and discuss/document areas of improvement
- Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures
- Ensure that menu briefings and quizzes are carried out regularly with all staff
- Work closely, and communicate with the GM to always ensure a smooth operation
- Ensure all work is carried out in compliance with Health & Safety regulations
- Communicate staff performance issues, training, and development needs to GM on a regular basis
- Maintain a high level of service for all guests
- Deal with complaints in an efficient and courteous manner
- Communicate any service/guest issues to the GM
- Perform any other duties as directed by the GM
- Maintains total accountability including labor costs, budgets, and projections
- Maintains food and beverage costs per budgetary standards
- FOH/BOH repair, light bulb replacement, general organization, and cleanliness
- Perform safety inspections and document results and shortfalls
- Responsible for ensuring all storerooms and loading areas are clean and always organized
- Associate degree or equivalent in Hospitality, Business, or Culinary Arts
- Minimum 1 year of supervisory experience, preferably in full-service restaurants
- Knowledge of marketing techniques and impact on business results
- Experience in guest relations, negotiations, and complaint handling
- Excellent verbal and written communication skills
- Commitment to service of customers, staff, co-workers, and management
- Demonstrated leadership ability; ability to lead by example
- High integrity and honesty
- High Work Ethic, passion, and commitment
- Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays
- Demonstrated coaching and development skills
- Ability to train and delegate
- Follow-through and dependability
- Adherence and modeling of all MCA policies and procedures
- Knowledge and commitment to safety and food sanitation
- Health Department approved Food Handler Manager Certification
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Job Summary
Full Time
Building Construction
$62k-84k (estimate)
06/27/2024
07/25/2024
mca-airports.com
MIAMI, FL
200 - 500
1998
JORGE CARBAJAL
$50M - $200M
Building Construction
Related Companies
The job skills required for Quick Service Restaurant Assistant Manager include Leadership, Customer Service, Guest Relations, Accountability, Guest Service, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Quick Service Restaurant Assistant Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quick Service Restaurant Assistant Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quick Service Restaurant Assistant Manager positions, which can be used as a reference in future career path planning. As a Quick Service Restaurant Assistant Manager, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quick Service Restaurant Assistant Manager. You can explore the career advancement for a Quick Service Restaurant Assistant Manager below and select your interested title to get hiring information.
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