Overview :

As a Temporary Houskeeping Service Attendant, you are responsible for assisting and supporting the Executive Housekeeper in meeting quality and timeliness standards so that customer properties are cleaned to a standard of excellence and ready to receive guests on time.

Position Purpose

This position is a short-term assignment to assist during periods of seasonal high-demand and periods of peak load. The Temporary Housekeeping Service Attendant will be responsible for cleaning, maintain, and inspecting rooms, suites and indoor common areas at client properties and working in support positions that may include Laundry, Common Area Cleaning and Unit Inspections.

Qualifications :

Experience and Education Requirements

Highschool Diploma or equivalent

Other Qualifications

Ability to make decisions

Planning and scheduling capabilities

Ability to read, write and do basic math

Use of long term and short-term memory

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the positions, examples of which include :

Prepare units for cleaning and clean units which include cleaning of the living rooms, dining rooms, patios, kitchens, bedrooms, bathrooms, and common areas.

Unit cleaning also requires the removal of trash, replacement of bed linens, dusting and cleaning floors and other specific duties required under MasterCorp policy and procedure including the 7-Steps Process.

Inspect units to ensure presented appropriately for guest’s arrival

Inspect common areas to ensure clean and free of linen and debris

Report lost and found items to manager

Launder and replenish linens and towels

Monitor and replace as needed detergent and other cleaning agents

Fold / distribute clean linens to proper storage or unit linen bags

Make linen and supply bags as directed

Launder and deliver clean linen and / or supply bags to units

Empty trash, lint traps, vents and vacuum bags

Assist with inventorying of supplies and linens

Report any noted maintenance issues to manager

Assist in maintaining cleanliness and organization of laundry and storage areas

Make guest deliveries as directed

In addition to the example of tasks above, each Temporary Housekeeping Service Attendant is expected to :

Consistently display MasterCorp’s core values of Integrity, Pride, Quality, Dependability, and Respect

Work with efficiency and quality

Ensure a safe working environment at each site and office

Be willing and able to perform all duties related to site operation as directed by the site manager

Be prompt with all assignments and appointments

Assist in solving guests and owners including attending to complaints quickly

Create strong, positive customer relations

Obtain a knowledge of the resort

A passion for cleanliness and customer focus

Demonstrated motivational skills

Work irregular hours

MasterCorp Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics In addition to federal law requirements, MasterCorp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Last updated : 2024-09-08