Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit.
THE IMPACT YOU WILL BE A PART OF WITH JOINING MATRIX

• Over 30 program locations throughout Detroit and surrounding areas
• 20,000 individuals benefiting from Matrix services every year
• The largest Head Start Program in the city of Detroit
• The largest HIV treatment and prevention program in Detroit
• After school youth services and academic enrichment
• Workforce Development and Financial Literacy Programs
• Housing Education and Home Buying Assistance
• Healthy Senior Living Program

RECOGNITION FOR DEI. Received Diversity Champion Award from Corp! in 2021. CEO, Brad Coulter honored by Crain's as one of 2021's most Notable Executives in DEI.
FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance. Professional Development Support. In-House Learning and Professional Development Platform.
WE EMBRACE WORK LIFE BALANCE. Vacation Banks. Paid Holidays.
BENEFITS OPTIONS. Medical/Rx. Nonstop Visa Card. Dental. Vision. Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee Assistance Program (EAP). 403(b) Retirement Account.
CORE VALUES:

• Being of Service
• Building Relationships
• Always Learning
• Committed to Results

JOB SUMMARY/ACCOUNTABILITY:
The Training Coordinator is responsible for the development and maintenance of the professional development system providing consistent and uniform standards for the early childhood education (ECE) program and guiding implementation of high-quality services for all Birth to Five children. Duties include collaborating with content managers, staff, and HR to determine training needs, implement and track training programs, evaluate the success of training and PD, and maintain a platform of training information.
GENERAL RESPONSIBILITES:

• Standardize training manuals, online learning modules, program presentations, and other professional development materials for use by program management which ensure the application of adult learning principles.
• Create training schedules for all program departments, track and create reports on outcomes of all training, and maintain training records for the company.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
• Consult program management on the use of a variety of instructional techniques, such as formal training, coaching, or web-based programs.
• Assist and consult program managers in the creation of virtual and recorded training, maintain system for viewing and tracking recorded or virtual training.
• Ensure training availability for all program policies and procedures. Develop new hire training on program policies and procedures and use the best training methods for a specific purpose or audience.
• Write and maintain policies and procedures for professional development within the Head Start program.
• Conduct surveys, interviews, or consultations to identify training needs to gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Market company training opportunities to employees and provide information on benefits to encourage participation.
• Inform employees on scheduled training and track their progress.
• Serve as a liaison between program managers and external speakers, trainers, and consultants
• Identify and schedule off-site training facilities in accordance with program needs
• Develop and maintain the professional development system within the programs current program management systems, ChildPlus, Microsoft SharePoint, Microsoft Teams
• All other duties as assigned.

POSITION QUALIFICATIONS:

• BS or BA from a university of recognized standing with specialization in business or public administration; or an equivalent combination of education and experience that could provide the required knowledge, skills and abilities, will be evaluated on an individual basis.
• Two years related work experience.
• Excellent computer skills, including proficiency with Microsoft Office and the ability to become familiar with agency-specific programs and software.
• Organized self-starter, demonstrated ability to initiate, prioritize, and complete a daily workload.
• Must be able to meet deadlines in a fast-paced, quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Professional verbal and written communication skills.
• Effective in an environment of cultural diversity; comfortable in a collaborative, team-based work setting
• Reliable transportation is required.
• Must pass requirements for licensing including criminal clearance, Central Registry Clearance, and drug screen

WORKING AND ENVIRONMENTAL CONDITIONS:
Works in a normal office environment with usual pressures of managing personnel and dealing with time constraints. Because of multiple sites within the department and the need to meet with others within the community, it is common to drive to several locations, sometimes in inclement weather.
CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT:

• All staff will use data to help achieve program goals; apply techniques and strategies that promote a culture of learning; identify and address gaps that continuously improve our programs
• All personnel of Matrix must adhere to the NASW Code of Ethics and incorporate Continuous Quality Improvement efforts into their everyday performance
• All Head Start employees must adhere to the federal regulations and requirements for Head Start operations including the Program Performance Standards, licensing regulations, and the NAEYC Code of Conduct
• Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services

Matrix Human Services is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Matrix Human Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@matrixhs.org. Michigan law requires that a person with a disability or handicap requiring accommodation to perform the essential duties of the job must notify the employer in writing within 182 days of the date that the need is known or should have been known.