Job Description

Job Duties

Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to address business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

The activities this candidate will be tasked with include, but are not limited to the following:

• Test Strategy Development: Develop and implement a robust testing strategy encompassing all aspects of the modernization project. Create detailed test plans, scripts, and execution plans to ensure comprehensive coverage of all features and functionalities.
• Automation Implementation: Design and implement automated test plans to streamline testing processes. Utilize Azure DevOps for test automation, ensuring alignment with project objectives and timelines.
• Coordination: Coordinate with project managers, developers, and other stakeholders to align testing activities with overall project goals.
• Quality Assurance and Control: Oversee all phases of testing to ensure software quality and compliance with specifications. Manage defect tracking and resolution processes to maintain high standards of software reliability and performance.
• Reporting and Documentation: Maintain comprehensive documentation of test cases, results, and metrics. Regularly report on testing progress, challenges, and outcomes to project stakeholders.
• Continuous Improvement: Continuously assess testing processes and tools for potential improvements. Stay abreast of new testing methodologies and technologies to enhance testing efficiency and effectiveness.
• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.
• Develop and execute formal test plans to ensure the delivery of quality software applications.
• Involved in test planning, writing test cases/scripts, test case automation and test execution. 
• Define and track quality assurance metrics such as defects, defect counts, test results, and test status.
• Collect and analyze data for software process evaluation and improvement and integrate them into business processes to address business needs. 
• Document all problems and assist in their resolution. 
• Work closely with development teams to design testing strategies and integrate testing into thedevelopment process.
• Plan, create, execute, and automate test cases, working with business analysts, customers, developers, and other stakeholders.
• Document and analyze test results and recommend corrective action. 
• Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes. 
• Support user acceptance testing conducted by customers. 
• Understand and apply automated testing approaches such as model-based testing or record-and-replay. 
• Research, recommend, and implement new testing technologies and practices. 
• Define and champion quality and testing best practices among development teams.
• Deliver quality process training to technical staff and act as an internal quality consultant to advise or influence business or technical partners. 
• Monitor, track, and report on defectsAdditional Duties:
• The activities this candidate will be tasked with include, but are not limited to, the following: 
• Test planning, writing test scripts/cases, test case automation and test execution.
• Proven ability to build and manage relationships in a matrixed environment.
• Able to easily convey knowledge to others.
• Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment.
• In-depth knowledge of Microsoft Windows.
• Strong problem-solving and analytical skills.
• Strong leadership and proactive issue and risk management.
• Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress.
• Proficiency in process formulation and communication to others.
• Influential person with the ability to lead and motivate others.
• Strong grasp of IT infrastructure and application development technology and architectures.
• Knowledge of assessment and analytical process and practices.
• Skill in strategic planning.
• Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
• Ability to research, identify, and implement innovative solutions.
• Ability to facilitate and coordinate meetings, workshops, conferences, etc.
• Ability to communicate effectively; both verbally and written.
• Ability to establish and maintain effective working relationships.
• Ability to work independently and as a team.

Qualifications

What You’ll Need 

• 3-5 years of professional experience in Software Quality Assurance or another related field is required.
• Experience in a DevOps environment is highly desired.
• A minimum of 3 years’ experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.
• Minimum of 3 years of prior management experience, supervisory, or team leader experience is required.
• 2 - 3 years of experience with Enterprise Architecture is required.
• 2 - 3 years of prior experience with the FDOT Office of Information Technology is highly desired.
• Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired

Additional Skills:

1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

WORK LOCATION: The position requires the candidate to be onsite 3 days a week.