Maverick Solutions Inc is Hiring an Immediate Hire: Customer Service Representative Near Avon, IN
The Customer Service Representative oversees the daily operations of the customer service and sales teams, developing, implementing, and maintaining processes to enhance customer service. They promote company standards, engage employees, and drive customer loyalty through exceptional service. Key Responsibilities:
Support programs to enhance team performance towards goals
Assist customer service and sales teams in meeting operational objectives
Recruit, train, and supervise new customer service and sales personnel
Review work for quality and timeliness
Investigate and resolve escalated customer inquiries
Ensure employees focus on increasing customer satisfaction and loyalty
Requirements:
1 to 3 years of customer service experience
Ability to train and develop team members
Excellent verbal and written communication skills
Strong multitasking and pressure-handling abilities
Problem-solving and prioritization skills
Conflict resolution and active listening skills
Effective teamwork and adaptability
Ability to manage difficult customer situations promptly and professionally
This is an entry-level position with potential for advancement to management. Immediate hiring for qualified candidates. Powered by JazzHR YRhPqYux2s