Maverick Solutions is a leading local and national marketing and advertising firm that specializes in developing and engineering promotional campaigns for charities nationwide. We are expanding our team and looking for passionate individuals to join us in making a difference in the community.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring the success of our promotional campaigns and building lasting relationships with our clients and customers.
Key Responsibilities:

• Provide excellent customer service and support to our clients and customers
• Handle inquiries and resolve issues in a professional and timely manner
• Assist in the setup, execution, and breakdown of promotional events
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve customer service processes
• Promote a positive image of the company and our charitable partners

Skills and Qualifications:

• Excellent interpersonal and communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced, dynamic environment
• Enthusiastic, self-motivated, and customer-oriented mindset
• Previous experience in customer service or a related field is a plus but not required

What We Offer:

• Comprehensive training and development programs
• Opportunities for career advancement and growth within the company
• Competitive compensation package, including performance-based bonuses
• A supportive and energetic team environment
• Hands-on experience working with reputable charities and community organizations

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