Head of Accounts Receivable (AR), Collections and Disputes

Key Items:

*** 4hr Per day In Miami Beach Office (20hr per week)

*** Must have experience and proof of results in collections

*** Must have excellent customer service

*** Must have amazing negotiating skills.

*** Bonuses based on collected amount above normal past due amounts.

Job Description:

We are seeking a dynamic and experienced Finance Specialist/Head of Accounts Receivable (AR) and Disputes to join our finance team. This role is crucial in ensuring the smooth functioning of the finance department, particularly in managing receivables and resolving any disputes that may arise. The ideal candidate will have a strong background in finance, exceptional analytical skills, and a proven ability to handle complex financial transactions.

Responsibilities:

• Accounts Receivable Management: Oversee the accounts receivable process, including invoicing, payment processing, and collections.
• Strong understanding of refund and dispute laws.
• Strong negotiating skills
• Clear proof of results with debt collections.
• Monitor outstanding invoices and follow up with customers to ensure timely payments.
• Analyze aging reports and devise strategies to minimize outstanding receivables.
• Maintain accurate records of accounts receivable transactions and reconcile discrepancies as needed.
• Dispute Resolution:Investigate and resolve any billing or payment discrepancies or disputes promptly and efficiently.
• Collaborate with internal teams, such as sales and customer service, to address customer concerns and resolve disputes in a timely manner.
• Communicate effectively with customers to clarify billing issues and negotiate payment resolutions.
• Implement measures to prevent future disputes and improve overall billing accuracy.
• Financial Analysis and Reporting:Generate regular reports on accounts receivable aging, collections, and dispute resolution status.
• Conduct financial analysis to identify trends, forecast cash flow, and assess the financial health of the organization.
• Provide insights and recommendations to senior management based on financial analysis findings.
• Process Improvement:Continuously evaluate and streamline accounts receivable processes to enhance efficiency and effectiveness.
• Implement best practices and automation tools to optimize the receivables management process.
• Identify opportunities for cost savings and revenue enhancement within the accounts receivable function.
• Team Leadership and Development (if applicable):Provide leadership and direction to the accounts receivable team, ensuring high performance and adherence to established policies and procedures.
• Foster a collaborative and supportive work environment that encourages growth and development among team members.
• Conduct regular performance evaluations and provide feedback, coaching, and training as needed.

Requirements:

• Strong rapport building and negotiating 
• Great skills to be polite and firm
• Debt collection experience and skills, with proof of results
• Clear understanding of legal compliance, refund compliance, etc.
• years of experience in finance, with a focus on accounts receivable management and dispute resolution.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Excel.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Proven leadership experience, with the ability to inspire and motivate team members.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

This position offers an excellent opportunity for a motivated finance professional to make a significant impact within our organization. If you meet the qualifications outlined above and are looking for a challenging and rewarding career opportunity, we encourage you to apply.